Tag Archives: students

WEEK 6: The “One Thing” and The Final Step

Welcome back to the final week of the” One Thing” you can do to raise enrollment, a six week “how-to” series.

The NUMBER ONE REASON employees cite for NOT completing their employee bio page:

Now you know!
Your employee Bio Page is the ONE THING you can do
to influence the student decision-making process, raise enrollment, and raise GCC’s reputation in an increasingly crowded marketplace.

If you’ve been following along, you know by now that completing your employee bio page is a seemingly SMALL thing that pacts a powerful, influential punch.

But if you are just joining us, follow these links to catch up on this data-driven strategy:

Week 1: What’s on your GCC bio page right now?
Week 2: Quotes – their power to connect.
Week 3: How to get a rep.
Week 4: Your face.
Week 5: The “One Thing” Before and After

Here we go – Week 6 – the final step: today you find out how to copy and paste your story into a simple Employee Biography online form, and click “submit”.

Here’s what you’ll need:

  • First name
  • Last name
  • GCC email address
  • Credentials (such as MS, Ph.D.)
  • Biography (Hint: Review Weeks 2, 3 and 5, and be relatable, not stiff)
  • Areas of Expertise (Special knowledge or field of study)
  • Office Hours
  • Headshot (This is a photo of your face. It should be cropped to a perfect square. You will click to upload a jpg, which will be resized to 280×280 pixels. See Week 4 for photo tips)
  • Personal Website URL (This is a separate step: To include a link to your work-related Website, login to your Maricopa profile using the Manage My Account tool, and add the url there. It may take up to a week for the link to appear on your Employee Bio page, depending on how often the Web Team refreshes the Website.)

Ready? Use this form to update your bio page.  (The link to this form is listed here on the GCC website.)

That’s it! 

For those itching to know the broader impacts, read these final bits:

Dear Faculty, you, perhaps more than anyone else, are uniquely empowered to factually communicate GCC’s reputation by explicitly stating your credentials and experience, why you continue to choose to teach at GCC, your areas of passion, and your teaching methods. You have been empowered to give the community concrete reasons to choose you, and GCC, over every other institution. The broader impacts of doing this one thing includes reputation, enrollment, media attention, and funding.

College Reputation
Your employee bio page impacts the reputation of the college. Faculty completing their Employee Biography pages serves to significantly elevate GCC’s reputation and raise its credibility on a local, national and international scale. We need to tout the talent and body of experts who teach at GCC. It hinders efforts to fill classes when faculty are too humble to talk about their personal contributions and proudest moments.

Student Enrollment
Your employee bio page impacts enrollment. When comparing colleges, student not only look at cost, location and facilities, but they also compare faculty between colleges. “Who will be teaching me? What are their qualifications? Will I like them?” Students want to pick the “right” instructor and are looking for a reason to choose you. Your employee bio page empowers you to teach students how to think about you. Be relatable.

Media Attention
Your employee bio page impacts media attention. The enormity of all faculty specifying their “areas of expertise,” on their employee bio page cannot be emphasized enough. Members of the Media are using google to find experts to weigh in on current events and issues. For example, a USA Today reporter used a google search to find an expert on “Living Libraries,” and GCC popped up in the top of the search results. “Everybody has a fascinating story, all of us,” said GCC faculty member Heather Merrill in a USA Today article on the Human Library. “Our students are craving this, and they’re craving help having these conversations.”

Funding Awards
Your employee bio page impacts the GRANT AWARD decision-making process. It is common for REVIEWERS to search the web for insight into the applicant’s reputation. When a GCC Faculty member applies for grant funding, they are competing against other institutions to win that award. Faculty bio pages provide an opportunity to showcase your integrity and past performance, both of which work to influence the REVIEWER COMMITTEE’s decision to award a grant.

Small things make a big difference. Tell your story in your employee bio page.

 

Week 4: The “One Thing,” and How to Influence Assumptions

Welcome back to Week 4 of “The One Thing You can do to Raise Enrollment,” a six week “how-to” series.

Data is a powerful thing: It can confirm our assumptions as well as confound them, as in the story I shared in WEEK 1.

WEEK 2 empowered us upon learning that, when it comes to students choosing YOUR classes (and thus GCC), leaving choice up to chance is not our only option.

In WEEK 3 we covered how reputation is the most important factor in influencing people’s choices, and the importance of making our achievements public to enable people to make informed choices.

This week, let’s talk about your face.

Face Facts: Numerous published studies provide countless evidence to support the fact that, when viewing a photo of a stranger’s face, it takes us less than a second to formulate an impression .

Assumptions about the character of the person pictured are formed quickly.  One Princeton University study published by the Association for Psychological Science is a great example:

“Willis and Todorov conducted separate experiments to study judgments from facial appearance, each focusing on a different trait: attractiveness, likeability, competence, trustworthiness, and aggressiveness.” The results? Of all the traits, trustworthiness was the one participants assessed most quickly.

We cannot escape the fact that photos influence choice, so we will harness this fact and use it to our advantage.

Fear not – the good news is, people want to see trustworthiness and competence in your face, not a glamour shot.

Consider the following photos of these notables: Albert Einstein, Delores Huerta, Ta-Nehisi Coates, Ruth Bader Ginsburg, Conrad Wolfram.

    

The reasons for not wanting to post a photo:
  • I’m not photogenic.
  • I don’t like the way I look.
  • My face will break the camera.

 It’s not about vanity. It’s about character. It’s time to embrace the powerful sway your photo can have upon a stranger’s choice.

The employee bio page is the most underestimated tool available to you. A photo of your face, backed up with a personal quote, your areas of expertise, and a list of your achievements works to establish YOUR personal reputation while raising GCC’s reputation.

By doing this “One Thing” you enable the public to make an informed decision to choose… you.

WEEK 4 Homework: Because you are your own worst critic, your homework is to recruit friends and family to help you sort through photos of yourself to find one that captures the characteristics of trustworthiness and competence. The photo chosen by others just may surprise you.

TIP: The size of the photo on your employee bio page is 280×280 pixels. Make sure the photo your choose is cropped as a perfect square.

For tips on how to choose a photo, read Lydia Abbots’ 5 Tips for Picking the Right LinkedIn Profile Photo.

If you can’t find a photo, a GCC photographer is available.

Come back for WEEK 5: The “One Thing” Before and After

“You’ll never get a second chance to make a great first impression.”

 

I wore compression socks to work today

My non-teaching job forces me out of bed at 4:30am to work stock crew at a retail store and requires me to be on my feet for long periods of time. In an effort to combat the leg fatigue and edema, I broke down and purchased compression socks—and not the really cool kind that lifters and runners and crossfitters wear. The ugly kind…the ones that are purely functional and “flesh”-toned, with subtle hints of jaundice.

They are glorious.

I’m pretty sure they solidify my status as “old,” and while I may be a few years shy of my AARP card, they are a reminder of the ever-growing age gap between me and my students. Every year, I get older, but my students stay roughly the same age. When I first started teaching at community colleges, I was 29, just 11 years older than my youngest students. Finding course content that connected with them was easy, mostly because they had experienced the same significant cultural moments that I had. I could pepper a class discussion with references to the O.J. Simpson trial or Brandi Chastain’s game-winning kick and subsequent disrobing; and my students responded with knowing head nods.

AP Photo/The San Francisco Examiner, Lacy Atkins, File

That isn’t the case today. I’m 15 years older; they’re still roughly 18-25.

Earlier this week when a class discussion on precise word choices afforded me the opportunity to quote Inigo Montoya, I suggested that it’s important to choose words wisely to avoid comments on their paper like “you keep using that word. I do not think it means what you think it means.” My students didn’t laugh. Instead, they just stared at me…blankly. Even when I humbly offered, “The Princess Bride?…anyone? No? Just me?”…nothing. And in that moment, I realized that another one of my “go-to” references needed to be updated.

Giphy

Every semester, I’m faced with the reality that connecting with my students is much harder than it used to be. I am growing increasingly more aware of the fact that my students aren’t knowledgeable of the same events I am, nor do they relate to the world the same way I do.  As educators, we talk a lot about the importance of student engagement and its direct correlation to student success and retention, and so every semester, in an effort to close the growing age gap, I actively seek out new supplemental content that will help them make connections between their reality and the skills we ask them to master. Surprisingly, a majority of this new content comes from former students.

When a class asks me if I have heard about a recent event or seen a viral video or a social media post or a T.V. show, I carve out time to look it up. At worst, I find it obtuse or offensive; but even then, I am learning more about the interests of this generation of students, and that knowledge helps me connect to them in other ways. More often than not, though, it is something I can use during a future class discussion, and in those moments, they teach me, helping me understand their world—and mine—a little bit better.

I hope that I never lose the ability to make those connections with my students, that I never get to the place where my class never changes and I have become Ferris Bueller’s economics teacher Professor Binns, droning on incessantly and completely oblivious to my classroom of sleeping students. I hope that I never run out of new material…but if I do, I can always fall back on a cute kitten .gif. Everyone loves a cute kitten .gif.  

Giphy
 

Catch ’em Being Good

Thank you, Louise So. Reading your post, DON’T FORGET THE GOOD ONES inspired me to write about intrinsic motivation. As an elementary school teacher, I made an effort to encourage intrinsic motivation in addition to using extrinsic rewards such as handing out stickers and saying “good job.”

I learned that if I just narrated the behavior of a student, I didn’t need to compliment or correct the student. Simply describing the scene allowed the individual to create their own intrinsic compliment or correction. For instance, if a student was totally on task and following instructions, I would announce to the class, “Jennifer wrote her name and the date on her paper and she’s highlighting the nouns and underlining our sight words.” Now, Jennifer can create her own intrinsic reward in her mind and the rest of the class is reminded of the expectation.

I think the narration technique builds intrinsic motivation. Using explicit and relevant details sends the message that I noticed Jennifer’s efforts. Recently, while grocery shopping, I noticed how nice the produce section looked. I told the produce employee, “Your produce section looks beautiful. Every item is in perfect rows.” I think he was stunned by my observation.

I imagine that’s what most of us want – to know that once in awhile someone notices our hard work, not just our shortcomings.  As adults, we don’t need stickers on a chart, but isn’t it nice when someone notices our everyday efforts? Just like the swimmers in Louise’s post, recognition of our efforts encourages us to do even better.

 

 

And the Oscar Goes to….

On the heels of the Academy Awards, I was reflecting on our own “award winners” at GCC who are often unheralded for their tenacity and perseverance.  While attending the Arizona Academic All American awards ceremony last week, I met three such amazing students who were being honored with high academic achievement.  And like many Oscar nominees, the pathways they each encountered to reach this milestone were unconventional at best and complicated at least.  One of the individuals never thought college was in their future, having never graduated from high school.  Another was a non-traditional student who imagined the classroom would be filled with 18-year-olds and not conducive to a more life-experienced style.  Still another was bold enough to venture into a major where the prominent demographic was male.  In each case, these students climbed over rocks and traversed crater-like holes to achieve a GPA that qualified them for scholarships at one of the three public universities in Arizona.
 
We all know “potential All Americans” in our classrooms, walking down the courtyard, studying in our library.  They are dedicated but are challenged; they are accomplished if not introverted; they are reaching for a goal that no one thought they could attain and quietly and steadily making progress toward the goal…the degree or certificate that boosts them to the next level of success!  With small encouragement, these students too should be recognized for their accomplishments.  A word on their paper congratulating them on improvement from the last draft; full completion of a physics lab that had been particularly challenging; accomplishing the all-important verb conjugation that is a must in mastering another language.  While this progression may not be the stuff of fanfare, they are the significant steps as a student makes as they acquire the needed skills to continue to move forward.  
 
A Gaucho applause for the nominees and the academically accomplished winners!
 

Student Success (from a Fiscal Perspective)

How many times a day do you see, hear, or think about the phrase “student success”? It is our primary goal, our focus, and the driving force behind everything we do. What about when your job duties (including the “other duties as assigned”) do not bring you in direct contact with students? Can you still contribute to student success? The answer is yes.

This is something I think about often because we are frequently asked to report on how we promote student success and I have a job that does not bring me in direct contact with students. However, after reading some of my fellow bloggers’ posts, I found that I am not alone in my assertion that yes I can contribute to student success.

I promote student success by helping faculty members navigate the myriad of forms, processes, and systems we have in the fiscal world. When faculty members are successful at the non-teaching part of their jobs, they are likely to translate that feeling into a happier and more successful learning environment. In “Sincere Thanks from an Adjunct” Chris Krause says, “The positive feelings and willingness to help I have experienced outside the classroom spills over into my classes as well. Students are the direct beneficiaries of this. I can be more available and am more willing to advocate for them when needed, because I am happy and comfortable in the environment” (Write 6X6 Blog).

I promote student success by participating in the One2One mentoring program. This program allows me to share with students strategies I have used to overcome obstacles in obtaining a college degree or finding my way around campus or dealing with the pressures of family, job and college all at the same time. It gives me an opportunity to listen and learn what that student needs to be successful and offer guidance and reassurance that their goals are attainable.  Ladonna Lewis, in “Coming Out of the Closet,” says “We all have closets that we can come out of with our students when appropriate” and “Maybe we can just listen to them sometimes, and try to connect them with resources. Sometimes for students, just seeing that someone like them can be a college professor, or administrator, or professional, can help them see themselves achieving their goals” (Write 6X6 Blog).

I promote student success by identifying myself as an employee of GCC. When I walk through the Enrollment Center or across campus students routinely stop me and ask directions, how to work the computers, or where to get help with… you name it.  Every day I come to work there is an opportunity for me to make a difference, taking the time to stop and answer their questions (or find someone who can) is a little thing that can make a big impact. In “Feeling Disgruntled?” Ingrid Austin says, “Just remember that we’re here to make a difference and that everything we do should be done with pride, joy, and self-satisfaction because what we do matters.  It matters to the students who are out there making an effort to better themselves” (Write 6X6 Blog).

Finally, I hope to promote student success in the future by accepting the suggestion of President Kovala. In “Random Acts of Relief” she says, “… to pay it forward with these and any other great ideas to give our students the extra nudge to the finish line. Stopping a student on the sidewalk and simply asking how they are doing, or walking through computer commons or the Library and checking in with students as they are busily working on the computer. Better yet, when a student is in line at Grounds for Thought, offer to pay for their coffee. These small gestures go a long way to assure students know we care about them and their success” (Write 6X6 Blog).

 

Milo and Dilbert

*Milo, a GCC F-1 visa student, stuck his head into my office in the international education program one day and said, “Can I see you for a second?” He closed the door behind him (an unusual act unless there is a highly serious issue to discuss) so I was expecting the worst. But instead, Milo asked, “What’s a Dilbert?” “A Dilbert?” I repeated. “Yes, a Dilbert. An American student over in the high-tech center just called me a Dilbert.” Unfortunately, it’s not entirely unusual for international students to consult me about matters of this nature (bullying, comments, teasing). Upon arrival in America, they must traverse a sometimes unfamiliar and hostile terrain. Of course, I knew of the cartoon character, and knew that to call someone a Dilbert was considered an insult. But how was I going to explain this one? Initially, I Googled pictures of Dilbert to show to Milo, and wouldn’t you know it? The very first image I clicked on downloaded a computer virus. I myself had just been Dilberted! Through Wikipedia, I ascertained that Dilbert is a “fictional character…who has a rare medical condition…utter social ineptitude.” But I also found out that Dilbert is a graduate from MIT with a degree in electrical engineering, and an employee with good ideas (though seldom pursued because “he is powerless”). Dilbert’s creator, Scott Adams, penned, “Engineers are always honest in matters of technology and human relationships. That’s why it’s a good idea to keep engineers away from customers, romantic interests, and other people who can’t handle the truth.”** I learned that “Dilbert has a strong immune system and is therefore less likely to get sick than his co- workers. While in most respects weak and un-athletic, Dilbert is a skilled badminton player…Although he is an excellent worker, and does not stop trying, he acknowledges that this will get him nowhere.” Dilbert’s mother is an adept Scrabble player, and his father has been at a 24-hour, all-you-can-eat restaurant since 1986, where he intends to stay until he’s eaten all that he can eat. Ultimately, the international student and I discovered that Dilbert is an educated, employed and skilled man in excellent health who never stops trying. He has good ideas, and two parents (though, admittedly, one is absentee!). And though it turned out that being called a Dilbert was not the best thing in the world, it was also not the worst, and in the end, the cartoon character (sadly, Dilbert was eventually killed by a wild deer in 1990) acquired two brand new fans!

*Not the student’s real name

**The Dilbert Principle: A Cubicle’s-Eye View of Bosses, Meetings, Management Fads & Other Workplace Afflictions