Category Archives: student success

I’m not a Teacher, I’m a Storyteller | A Story

This may not be a radical idea… in fact, there are several fantastic articles on the topic I’ve linked below from others like me. But to a first-semester adjunct, this story I’m about to share was a groundbreaking moment of discovery, something we weren’t taught in “teacher school.”

This is a story about identity, development, and collaboration, and what it means to teach in collaboration with students.

I am not a teacher.

I was once asked in a marketing class to describe myself in one word, which is an impossible task for anyone who knows me. I’m an actress, a facilitator, a technology nerd, a stuntwoman, an entrepreneur, a caregiver, a DIYer, and a lifelong student with an endless list of interests. My degrees and certificates span culture, art, and technology, reflecting my refusal to decide what I want to be “when I grow up.”

But when I looked at all of those mismatched puzzle pieces, I realized they were all doing the same thing: telling or engaging with stories about people, ideas, systems, and experiences. So, I claimed the identity that fit all of them.

I am a storyteller.

No real big surprises there!

In my late teens, I was genuinely confused when a close friend asked if I’d ever considered teaching, after I’d given a laundry list of careers I was determined to have in my lifetime. Teachers, in my mind, were patient, gentle, steady, and meticulously organized. They were nurturers and experts. They were Ms. Frizzle, Gandalf, and Yoda made real. Don’t get me wrong, I was good at facilitating workshops; it was something that had sparked this recommended career path. However, a sixteen-week class felt apocalyptic for my hypothetical students, and for me. I was going to get attached, I was going to be a fixer of problems, I was going to hold them to too high standards, I was going to be a chaotic ball of energy with a little too much enthusiasm for the most mundane topics. I am a Storyteller, not a Teacher. I had some of those magical traits, but not enough to even consider the title, let alone the position.

Nearly seven years later, a coworker suggested I gain classroom experience if I wanted to become an instructional designer. I nodded politely while internally panicking. I loved the idea of giving back and sharing what I’d learned, but the same thought echoed in my head: I wasn’t a teacher. I could share my experience, I could show, listen, and explore with them. But was that enough?

Then, by a twist of fate, I was asked to fill an emergency opening to teach Photoshop. A program I’d been using for years, and one of my favorite classes I’d taken as a student. To be honest, I think I was already drafting an email asking for a course shell before the acceptance email fully left my inbox. I was excited about the opportunity to design a learning experience; the reality of “teaching” hadn’t quite hit me yet.

I started building something I’m passionate about. I can disappear for hours in a module, reworking, reorganizing, researching content, aligning, and anticipating. It was pure heaven as I built this world for my students to come play in with me. I started worldbuilding. The competencies became plot points. Each module became a chapter. I imagined my cast of characters (students) before I met them. I could see each of them: the non-creatives, the already-proficient, the ones relying on the Computer Commons to complete their work. I adjusted due dates. I planned support. I made sure my characters had what they needed to take this long journey with me and prepared myself for them to surprise me and help me revise my ideas as they grew.

On the first day, I walked in ready to play the role of “teacher.” I had taken classes on the art of teaching. I knew how to explain things. I had a color-coded “script” (lesson plan). I was so ready.

Nothing inherently traumatic occurred during that first class (despite every technical issue imaginable). We went over the syllabus, opened the program, and started exploring together. I asked questions and used my energy to draw the students out of their shells. It went (objectively) very well. I’d been told over and over again, “Facilitators aren’t Teachers”, and I internalized that meant I didn’t belong in this space. But that’s okay, I’m an actress, I’m used to playing in spaces that aren’t my own… but my identity as a Storyteller also informed my feelings over and over again… I wasn’t a Teacher. I walked out of that first class feeling like a facilitator who had just run a great workshop… but that wasn’t enough. The disconnect felt palpable, but I couldn’t put my finger on what was holding me back. It came back to identity. I’m not a teacher; that must be why this nagging feeling of “wrongness” was creeping in. Real teachers don’t feel like this!

I struggled for weeks with the tension between who I thought a teacher was supposed to be and who I was when I taught.

Then one week, exhausted and defeated, I “gave up” the fight to lean away from my facilitator roots. We were discussing typography, specifically kerning, when a student asked, “Is that why the Skyfall poster looks so weird?”

I could hear the angel chorus start to ring as I paused the lesson. We pulled the poster up, and sure enough, the letter spacing was dramatic. I dropped the poster into Photoshop and demonstrated how we would adjust the kerning in real time. The room changed instantly, and I’ll never forget the excitement as students dove for their keyboards to find more examples. This was the magic of improvisation I felt every time I presented a workshop, facilitated open conversation, and led with the story.

It was a frantic, somewhat chaotic moment as we found momentum in the uncharted territory, but it felt like settling into a familiar space.

Suddenly, we weren’t talking about fonts; we were examining how we, as humans, relate to shape, weight, color, and spacing, and using storytelling to do it.

I abandoned my carefully crafted PowerPoint. I scribbled the vocabulary and key points on the board. Students Googled their favorite posters, albums, advertisements, etc. We analyzed them together to see what worked, what didn’t, and what the design communicated about character and tone. How what we were learning popped up in the real world and (more importantly) how learning this tool would inform their future design work. They used the vocabulary. They debated the meaning. They connected design choices to narrative intent.

At the end of class, they sat outside in the commons, still talking about font pairings and correcting one another, using the language we’d just learned. Their work that week left a huge smile on my face. They didn’t just “get” the lesson; they internalized it. They were making creative connections and using examples from class and from their own research to do it.

The students connected to the story in a way they hadn’t to a more traditional style of curated, guided instruction. They were finding personal application and discovering motivation through the momentum of exploration.

The next week, they were still referencing those posters while discussing color theory. Their assignments showed more care, more intention, more thought.

That’s when it clicked.

I wasn’t failing at being a teacher by facilitating.

I was succeeding at being a storyteller.

I wasn’t delivering information; I was facilitating the journey toward discovering meaning. I was connecting lived experience and observation to new knowledge. The course wasn’t broken (and I wasn’t broken). I didn’t need to become someone else.

I didn’t have to become a teacher.

I just had to tell the story and invite the students to make the lesson a part of their own journey.

I’d built the world already. I knew who my students were and what they hoped to get out of the class. I just needed to guide them in the right direction and build momentum toward discovery.

Now in class, every session started with a rehearsed PowerPoint-based launching point to set our foundation… and then I turned the students loose on the topics with guiding questions: “So where have you seen this?” or “What does this remind you of?” or (their favorite) “Walk me through this concept/tool/idea.” Every class is an adventure (literally and figuratively). There were a few times we found ourselves on the edge of a rabbit hole, and I had to pull us back on topic, but the energy in the room was incredible. The collaboration and exploration were infectious… and I had so much fun witnessing it.

So, to me, a teacher is a little like the “Wise Guide” archetype, providing wisdom and experience for a hero and their journey. But this Guide doesn’t have to tell their Padawans all the answers or hit every bullet point on the lesson plan with perfect phrasing. They paint a picture, create a world, tell a story, and lead students through key concepts toward the big “aha!” moment at the end.

Teaching is storytelling.

There is no one type of teacher, just like there isn’t one genre of storytelling.

Every great teacher is a master at facilitating learning in their own way, showing students how to make meaning and breathe life into a concept by guiding them through the world (content) we love, helping them fight dragons (challenges), and watching as they become the heroes of the story (making independent meaning).

Deeper Reading (Storytelling as an Educational Tool)

The Educational Benefits of Storytelling
The Power of Storytelling to Facilitate Human Connection and Learning
The Value of Storytelling as a Learning Tool

Coming Full Circle

Many years ago, I was a student at Glendale Community College, couch surfing to avoid homelessness and struggling to finish a successful semester. An instructor noticed, offered support, and helped me when I needed it most. Today, I stand in front of my own classroom at GCC, given the opportunity to pay that kindness forward. This is the power of community colleges, and it’s why I chose to teach here.

Community colleges have always existed to bridge gaps. When Joliet Junior College opened its doors in 1901 as a direct connection to the high school, it addressed a fundamental inequity: higher education was largely reserved for white, moderately wealthy, male landowners. The 1944 GI Bill expanded this mission, and when John W. Snyder’s report on “The Veteran and Higher Education” challenged President Truman to examine what higher education could become, the resulting Truman Commission report transformed the landscape. The Commission wanted students of all social and economic backgrounds to access higher education, to create better citizens and a stronger society. Their vision worked. Campuses became more inclusive, enrolling Black students, women, and other minorities in unprecedented numbers. Today, community colleges exist in every congressional district in the United States, continuing that mission of access and opportunity.

In 2022, I was part of a conversation with then Under Secretary James Kvaal of the U.S. Department of Education that crystallized why this mission still matters. He spoke about the inequities perpetuated by institutions that are “proud to turn students away” and emphasized that community colleges have a vital role, particularly for students at “lower and medium income levels.” Higher education, he said, needs to meet students where they are and consider their mental health and financial needs as a whole person, not just an enrollment number.

This is exactly what community colleges do. We try to do so much for everyone, working to remove the barriers to education. And in doing so, each of us makes a tangible difference in students’ lives.

In my first semester teaching as an OYO, fresh back in the United States after a decade abroad, a student confided that he was couch surfing at different friends’ houses because he was homeless. The situation was affecting his ability to complete coursework. As a new hire, I wasn’t yet familiar with all the campus supports available, but I knew some community resources. I brought him information and suggested places on campus where he could study and complete homework with reliable access to technology and space. That student finished the semester successfully.

Years later, as a newly hired probationary faculty member, I worked with a student facing financial issues that threatened to derail their entire educational pathway. This time, I knew exactly what the college could do to help and how to connect the student to those resources. They not only finished the semester successfully but went on to enroll in a bachelor’s program, which they’re on track to complete.

I used to work at universities where, as Mr. Kvaal noted, some were indeed “proud to turn students away” from their educational hopes and dreams. The perspective at Glendale Community College is drastically different. Here, instructors not only have the opportunity to support students, but that support is available, accessible, and actively encouraged.

For me, GCC represents a full-circle life experience. I was that struggling student once, uncertain about my future, navigating homelessness while trying to get an education. An instructor saw me, helped me, and changed the trajectory of my life. Now, I get to do the same for my students. I am living proof of the difference we make in the lives of our students, and I teach at a community college that does its very best to make that difference every single day for our students and our community.

Inclusivity – Who is In, Who is Still Clueless

Faulty Assumptions….

I received an insurance notice the other day from a company with whom I’ve been doing business for decades — many decades. What caught my eye was the fact that it was in my husband’s name, not his and mine, not a version of the two, just his – as if I didn’t even exist. (We do not share the same name. When we married and I was asked what my name would become, I wrote out the name I was born with. Yes, it’s a difficult name, but I’m sticking with it.) But to assume that because I am finally (italics, for my mother) married and that all of my business correspondence should now be in my husband’s name is a bit presumptuous. Is this recent? No, we’ve been married 25 years. One would think after 25 years this would no longer be an issue. Haven’t we made more progress socially? I assumed we had. I guess I was wrong.

And speaking of presumptuous: Not only did I receive a notice for insurance that used to be in my name since the late 1980s, when I recently received a health insurance card from my husband’s employer the issuer ASSUMED and put down my husband’s last name next to my first. Excuse me, not only is that not legal, but it is incompetent. I was not asked, and neither was my husband. Please, let me go on — but I won’t.

Are my husband’s feelings hurt because I didn’t take his name? Not a whit. I would never have married him if his ego was so easily bruised.

A Rose by any Other Name

Now, putting assumptions and names aside for a minute, a rose (or Puffin, in this case) by any other name, and all of that, let’s get back to our primary subject DIVERSITY. Diversity is vested in INCLUSIVITY and ACCEPTANCE. What was all that about a name? If you can’t even get that right, how are you going to get any other elements of diversity correct? We are still assuming or presuming wrongly, on some of the most basic things.

I know all of you will do a great job at including a list of everything and everyone that should be part of diversity. I am proud and confident of that statement and will leave you to it – because I’m going for something different.

As an instructor teaching about American and world cultures I am hyper-aware of inconsistencies when talking about culture and people – especially when it comes to research and portrayals of different kinds and types of people.

Researchers have gone into difficult areas of the world in order to make recordings of people’s music they knew nothing about. Unfortunately, at times, that has also included some general assumptions that the people they were studying lacked civilization. In whose world? Who gets to say? Yes, I’m making a broad-based assumption. That used to be a fact more than it tends to be today. I am forever thankful for researchers doing these difficult things, taking these difficult journeys. I just want to make sure that we don’t make assumptions based on “facts not in evidence.”

Let Them Communicate

If we strive to make sure that all groups are included, which is part of my goal, then we need to make sure that all people are respected, as well. It’s not enough that they are in the room. I’ve watched people be placed or allowed “in the room,” and then thoroughly ignored. Not only do these individuals need to be part of the conversation while they are there; but when they aren’t there, the conversation needs to act as if they are. It’s amazing what kinds of insights these individuals can bring to the conversation if only someone would care enough to listen. The scions of culture (okay, I admit to a little sarcasm here), TV, the classroom, film, books, and multimedia, need to refer to everyone in the same manner – – respectfully. That includes written dialogue, how one speaks to others and about others, and doesn’t always go for the punchline – especially at someone else’s expense.

I still hear “you do such and such like a ____________________ fill in the blank for the disparaging remark aimed at gender, ethnicity, age, ability, et cetera. I was watching a favorite movie not long ago, one I’d always loved with dialogue elements at their finest, but I gasped when I heard the expression “Are you learning impaired” as a joke. I was sick with disappointment that one of my favorite screenwriters stooped to such a cliché. As long as people are encouraged to make fun at others’ expense, whatever difference, we will not truly have a diverse and cohesive cohort – whether they are present or not. In the meantime, I will never be able to watch that film again.

Two Difficult Groups

I’d like to leave you with two thoughts, and they don’t have to do with names, but identities; Two groups who are largely ignored, dismissed, and forgotten. They are:

  • People over 50, yes, 50, – the aging population (I know you don’t believe me, but it’s very true)
  • The Cognitively Disabled (I know you’ll believe me on this and you’ll start with .…but – I want you to hold that ‘but’ in.)

Yup, I’m aiming deep. The aging population, in general, is dismissed, mocked, and ignored. The cognitively disabled is a difficult group because every individual is different – differently abled, and different thinkers.

Several Roses in a Cohort

Temple Grandin has a great way of putting those on the autism spectrum (to name only one segment from the cognitively disabled) into a more robust point of view. She believes that it takes someone on the spectrum in order to change and move society through discovery and innovation.

Discovery and Innovation, two of my favorite power words. If you don’t know Dr. Grandin, yes, she’s on the spectrum, as she believes many who have invented and created throughout history have been, you should look up her work in the cattle industry – or on autism. She could have been shunted aside as being different, or seeing things in a different way. I agree with her. Perception or changing perspective can make all of the difference in the world. That has been her métier.

So, two difficult groups that have so much to offer society – still. Don’t assume these individuals can’t do it – assume they can with the right circumstances. I think what surprises me the most is how these two groups are constantly underestimated. How can we let people who are in their prime with their knowledge and their expertise be dismissed so easily. I can only assume it has something to do with guilt by association. No one wants to be old and ignored. No one wants to be young and cast aside, where people are afraid to let them try. I have connections with both of these groups of people and have been watching this for years – trying to keep my finger in the dike. What a waste of their talent. Don’t leave them off the list.

Don’t Leave Them Off the List*

*Many thanks to the (GOP) Group of Puffins who lent their Images for this Writing. (No Puffins were harmed or even slightly disturbed on behalf of this document.)

Faking it

When was the last time you saw a film or television show where someone was supposed to play an instrument or sing well?  When that moment of reckoning occurs I always hold my breath and wait for the tell.  The tell is the point where it is clear that the actor is faking it.  That actor may be faking it successfully or poorly – or, of course, the actor may actually be a musician, as many are, and is not faking it at all.   But if faking does occur, an editor often gets involved to fake it further.  We see, we listen, we constantly assess.

When we assess students isn’t this ultimately what we are trying to determine? Are they faking it, or do they know and understand the material? As a musician, do they know how to play musically or are they simply playing the notes?

When we assess aren’t we also looking for those who fake it well?

One of the jokes among instructors of applied music (performing music) is when the teacher corrects the student and the student says, “Well, I just don’t understand. It sounded perfectly fine in the practice room.”

What that means is that most of the time (not all) the student can’t tell the difference and is, ultimately, faking it.

Fake It ‘Til You Make It?

I remember a student who was excellent at mimicry. I learned never to play a piece for her because she had too good an ear and could fake it. The problem was that she could not read music. She was a good pianist but when asked to play something that she misheard or ostensibly misread because it was incorrect she could not “replicate the results.”

I have tremendous respect for her because she had been playing for many years and had to face the fact that not only was she faking it but she had to face the degree of how much she was faking it. If she wanted to continue lessons she had to re-learn how to read music after many years of classical piano lessons, her chosen genre.

There is a part of me that thinks she always knew how much she was faking it but she had choices moving forward. She could have stayed at the level where she was because she could fool many. She could have gone on her merry way and continued to play the way she did. She could have walked away and given up. Music was not her major so that might have been the easiest choice. She chose instead to go back to the basics and learn how to read music. It was a daunting task and I commend her for her perseverance. It was a lesson in patience because, in this case, one does not fake it until you make it. She’d already been down that path.

Two Studies that May Surprise You

I love surprising students (not that you are students) so I leave you with two listenings of people who are not faking it – or are they? In the first example, Bence Peter’s Fibonacci series moves to a video image which allows him to re-sequence the series so that it can go backward, using digital editing. This video clip often offers my students a new “take” on music and they are surprised because they are hearing something different. If you are using speakers, turn them up. In the classroom, I usually turn off the lights.

The second video clip shows an interesting twist on talking and singing where he includes the spoken word. Is he having trouble or is he faking it? Here is Al Jarreau.

The Big Picture

As another episode of 6 X 6 begins, it is appropriate that we start with the topic of inspiration. If given the opportunity, this idea can momentarily draw our focus away from today’s to-do list and inspire us to look at the Big Picture.

From the Circulation Desk in the GCC Library, I have an amazing view of the Big Picture. If I pay attention, I can watch a preview of the future parading in front of me. It usually begins when a student requests a textbook at the Circulation counter. This simple encounter inspires me to imagine how many people this student will help in the future. For a few seconds, I think about what career she might pursue. The positive effect of this individual’s efforts to study at GCC could someday benefit countless others.

If I expand this Big Picture idea, I realize I play an important role in the GCC cycle of student success. My college experience started at GCC and involved countless hours of homework here in the library. As a student, I was primarily focused on my daily to-do list of assignments. At the time, I did not realize the ideas and inspiration I was developing at GCC would eventually lead me back to work in this building. Now I am proud to be part of the GCC staff. Today on this side of the circulation desk, I have a different to-do list and a more expansive view of the Big Picture. From where I sit, there is no shortage of inspiration.

Impostor Syndrome

In January, Maricopa Community Colleges held the 2020 Faculty convocation.  There was a lot of discussion about student success, supporting our students, and inclusiveness.  I was fortunate enough to present at the convocation and in doing the research I did to prepare for that presentation, I came across some interesting points that I would like to share with you, gentle readers, in my first blog post for the Write 6×6 Challenge.  

I would like to talk to you about impostor syndrome.  

The tendency to “discount or diminish the obvious evidence of our abilities” is called impostor syndrome, impostorism, or impostor phenomenon.   It is an inability to self-assess and is tied to diminished self-confidence and self-efficacy. How did I connect this to the convocation?  Well, we were discussing student success and inclusiveness and my research took me in an unexpected direction.  Impostor syndrome “disproportionately affects women and minority groups,” leading some researchers to identify impostor syndrome as a symptom of inequity. That said, the most recent studies suggest that anyone can be affected.  Impostor syndrome is more common in STEM and male-dominated fields.  It is more common when the person is not a part of a larger group or feels left out of the group.  And, it is a condition that affects some students and some teachers. Mature students can suffer from impostor syndrome, especially if they are first time attendees or have a sense that they don’t belong. Students who suffer from impostor syndrome can struggle with their courses, make poor career choices, and can become socially isolated.  It has even been linked to burnout, in part because “owning and celebrating achievements is essential if you want to avoid burnout”. As impostor syndrome occurs despite external validation and feedback, no one is immune. 

However, my research also found that our institution has the means to support these students academically and personally. Students who are offered support through mentors, professors, and institutional programs, are less likely to experience impostor syndrome.  Building positive relationships with the students has a direct impact on their academic performance, and minimizes the impact of impostor syndrome.  If you see a student who seems to be struggling with the issue of impostorism or find yourself falling into that pattern, reach out for assistance. Don’t try to go it alone.

I don’t know about you, but I have had several students over the years who have clearly fallen victim to the cycle of impostor syndrome.  I wish I had known a little more and had better ideas about how to help them. So, using the information I have found in my research, I have created this infographic to better explain the issues of impostor syndrome and how to defeat the phenomenon. The infographic has clickable elements for even more information. 

In case the embed code doesn’t work, here is the link.

I hope you have found this helpful. As an aside, I am setting a personal goal to create an interactive element, or an infographic, for each of the topics I work on for the 6×6 challenge.  That should make things a little more colorful for me as I am working. Let’s see how I do. See you next week.

A Few Resources Used

  1.  Cox, Elizabeth. “What is Imposter Syndrome and How Can You Combat it?” 28 August  2018. Retrieved from https://youtu.be/ZQUxL4Jm1Lo
  2. Ford, Knatokie. “Defeating the inner imposter that keeps us from being successful.” Tedx Talks. 22 February 2017. Retrieved from https://youtu.be/J9PgY1mbPgM
  3.  Le, Ling (2019) “Unpacking the Imposter Syndrome and Mental Health as a Person of Color First Generation College Student within Institutions of Higher Education,” McNair Research Journal SJSU: Vol. 15 , Article 5. Available at: https://scholarworks.sjsu.edu/mcnair/vol15/iss1/5
  4.  Mullangi S, Jagsi R. “Imposter Syndrome: Treat the Cause, Not the Symptom.” JAMA. 2019; vol 322 issue 5, 403–404. doi:10.1001/jama.2019.9788
  5. Parkman, Anna. (2016). The Imposter Phenomenon in Higher Education: Incidence and Impact. Journal of Higher Education Theory and Practice. Vol. 16. 51-60.
  6. Pinto-Powell. “Impostor Syndrome: Not Exclusive to Women.” Inside Higher Ed. 20 December 2018. Retrieved fromhttps://www.insidehighered.com/views/2018/12/20/what-colleges-can-do-help-students-avoid-impostor-syndrome-opinion
  7. Preville, Philip. “How to Help Students Overcome Impostor Syndrome.” Trends in Higher Education. Top Hat Blog.  12 June 2019. Retrieved from https://tophat.com/blog/student-impostor-syndrome/
  8. Wilding, Melody J. “5 Different Types of Imposter Syndrome (and 5 Ways to Battle Each One)”  The Muse. Retrieved from https://www.themuse.com/advice/5-different-types-of-imposter-syndrome-and-5-ways-to-battle-each-one
  9. Young, Valerie. “Thinking your way out of Imposter Syndrome.” Ted Archive. 5 June 2017. Retrieved from https://youtu.be/h7v-GG3SEWQ

Aspen Road Trip to Broward College

Hello again! I am late posting my second college on the Aspen Top Ten Finalists, but better late than never. I am learning a lot in the short bits and pieces of time I am carving out to finish my posts.

This post is about Broward College (BC) in Fort Lauderdale, Florida. Part of the Florida College System, it was established in 1959 and is now a state college offering selected four-year bachelor’s degree programs as well as numerous certificates and associate’s degrees.

  • 52% PT/48% FT
  • 34% Hispanic/33% African American
  • Median age 21
  • 47% First Generation
  • 63,000 student in the District – 13 locations colleges/centers
  • $82 In State Tuition per Credit Hour with fees $118 (online $123)
  • Little to no textbook costs

This year Broward College was named as a top ten Aspen Finalist for the third time. That’s epic.

Broward College serves 63,000 students from more than 184 countries with a strong culture of collaboration and commitment to continuous improvement. The College ensures that students are on the right track to graduation and have what’s needed to transfer to a four-year university by creating clear, career-oriented pathways and mandatory academic advising when students reach certain credit-accumulation milestones.

Joshua Wyner, who is also the author of “What Excellent Community Colleges Do,” commented on the College’s clear, career-oriented pathways and excellent student transfer success as well. “Broward College excels at creating clear pathways for students to complete their associate’s degrees and then transfer to a four-year college and get a bachelor’s degree. Transfer students at Broward are about 50 percent more successful than at the average community college. This success is even more amazing given its diverse student population. Broward College is busting a myth by proving that all students can succeed at high levels.”

http://www.broward.edu/news/Pages/Broward-College-Named-Among-Top-Ten-Finalists-for-2019-Aspen-Prize.aspx

You may imagine my surprise when at first look, I wasn’t impressed with what I was finding online, especially the lack of information about Advising. Thanks to spring break and the extra week, I’ve been able to dig deeper and found some wonderful things to share with you.

I wish I had time to write more, but I don’t so I’ll keep it simple. The top three good things about Broward College I learned and believe are what contribute to their success are leadership, culture, and customer service.

A History of Experienced Leadership

Seriously, who gets these kind of experienced, super-qualified college presidents?

• From 1987 – 2004, College President, Dr. Will Holcombe, set a vision and worked to connect with the local community and workforce by developing community partnerships.  Holcombe was a protégée of Dr. James L. Wattenbarger, the architect of Florida’s community college system. He left Broward to become Chancellor of the Florida College System.
• An expert in strategic planning and former President of Ventura College, Dr. Larry Calderon was appointed President in 2004.
• In July 2007, the Chancellor of the Florida College System, J. David Armstrong, Jr., somehow left his position and stepped down to take the reins at Broward College until December 2017. I think Armstrong is the key leader who shaped Broward’s success.

With a strong commitment to the community, a business owner’s understanding of the evolving workforce landscape and the changing role of higher education, President Armstrong has led a redesign of the College to focus on new programs that better address skills gaps for students and employers. Several workforce bachelor’s degrees, for example, have been added in the fields of information technology, nursing, supply chain management, education, and aerospace science.

In a challenging financial environment where colleges face state budget reductions, President Armstrong managed to balance the budget while prioritizing initiatives for student success. This includes spearheading programs that focus on the entire student experience from prospects to post-graduation. While most colleges and universities implemented significant cost increases to students, Broward College under his leadership increased tuition only once in the last five years, maintaining an affordable value and increasing number of programs with no textbook costs.

https://en.wikipedia.org/wiki/J._David_Armstrong_Jr.

A Powerful Culture

Broward celebrates students and beyond. Faculty play an important role and the institution is committed to small classes to give each student more individual attention. The student-faculty ratio at Broward College is 25:1, and the school has 35.3 percent of its classes with fewer than 20 students. 100% of students were identified with a Pathway and assigned to an academic advisor.

A Place for Everyone

Broward College is committed to fostering a learning-centered community that celebrates diversity and inclusion by empowering and engaging students, faculty and staff.

Student Success is Our Passion

Our mission at Broward College is Transforming students’ lives and enriching our diverse community through academic excellence, innovation, and meaningful career opportunities.

We approach every day and every student with this in mind. Whether you’re new to college, a lifelong learner or somewhere in between, we are committed to providing the highest quality education that’s affordable and accessible coupled with the support you need to succeed.

http://www.broward.edu/discover/Pages/default.aspx

One of the pieces of the Guided Pathways model they have down is the link to careers. Check this out!

Broward College Graduates Highest Earners in the State

According to the Florida Department of Education’s recent economic study, Broward College graduates not only meet the demands of the job market, but also make more money their first year of employment, than those completing the same degrees at other schools. The report, which is a result of the partnership between the State of Florida and College Measures, documents the variations in median first-year wages of graduates from two-year and four-year higher education institutions.

The report, which is broken down by specific degree program, documents Broward College associate degree holders as making more money than the statewide averages. The median first-year earnings of associate in arts (A.A.) graduates is $27,712, which is higher than the statewide average of $26,504. For associate in science degrees (A.S.), 84 percent of Broward College graduates are employed and rank number one in income, making $49,970, which is considerably more than the statewide average of $45,060. Associate in applied science (AAS) degree holders, especially those with an A.A.S. in Business Administration, earned approximately $10,000 more than graduates of other colleges.

http://www.broward.edu/news/Pages/BrowardCollegeGraduatesHighestEarnersintheState.aspx

Old-fashioned Customer Service

As it turns out, I am referring a student to Broward College after learning about their online degrees. I’ve called several times in the past week. The service is genuine and has exceeded anything I’ve ever experienced at any institution of higher education! No kidding! It’s great.

At Broward College, each employee is primarily focused on students’ success and committed to the college’s strategic imperative of Transforming Students’ Lives by Connecting, Challenging, Completing.

Broward College has in place a strategic plan that guides every action of the institution, allowing us all to connect with students, challenge them to succeed and help students complete their academic goals.

All of these elements tie into a motto that has been used at the
college for many years — Finish What You Start.

http://www.broward.edu/news/Pages/Transforming-Lives.aspx

In case you want to know more, here are some videos and links to keep learning!

Strategic Plan

http://www.broward.edu/leadership/strategicplan/Pages/default.aspx

https://www.sun-sentinel.com/opinion/fl-xpm-2012-09-14-fl-editorial-bcc-dl-20120914-story.html

https://www.youtube.com/channel/UCVFPhl_uuxVuh3Vesi7ZwOA

Changes that Lead to Student Success

After years of doing assessments and submitting the results before the end-of-term deadline, I finally realized I could actually be using the data. I have finally made some consistent changes that have led to greater levels of understanding and success in my classroom. Here are my top three.

Change # 1
Every single Exercise Physiology class starts with music and movement. Not just some classes when I feel like it. All classes. You might be thinking to yourself, “well of course, it’s an exercise class, why wouldn’t you be doing exercise with them?” I am teaching the science of exercise, so they are basically learning anatomy and physiology and how that applies to the acute and chronic adaptations to exercise. So, it is highly plausible that I could lecture for 75 minutes straight. Zzzzzzzz.

But no more! I have physical and visual evidence that my students are more engaged following a three minute bout of movement to music that will last for at least 30 minutes.

Change # 2
I have Included the arts in my sciences. I make my students draw pictures in their notes. The art lovers in class really enjoy this, and the non-artsy people appreciate that I bring coloring pencils and I teach them how to draw in a very simplified manner. I also give them visuals to think about to really break down the parts of their drawing. For example, the cell body of a neuron looks a lot like an egg after you have thrown it onto a hot oily frying pan. And the central nervous system (brain and spinal cord) looks just like a lollipop.

It is much easier to review your notes when you have pictures depicting what your words are telling you. Just like I am more likely to read a textbook that has helpful pictures rather than all text and tables.

Change # 3
Less words on slides. I can actually watch their cortisol levels rise when I put up a slide that looks like it has 250 words on it. The serious note takers go into panic, wondering how they will ever jot down all these words. No matter how many times I tell them they have access to the slides, they still feel the need to write everything down, just in case it is on the test. So if you remove all that text and put down two key words that have an emotional impact, they are forced to think for themselves and jot down their own notes.

That is another opportunity to draw images on the board, give examples and simply explain the topic as it relates to their world. Then they give me their examples, we all nod in universal acceptance and we can move on to the next topic. Making an emotional connection will have a greater impact on memory compared to a slide full of words.

So just to recap: move to music for three minutes, encourage the arts, and post impactful words, not paragraphs.

Road Trip to Palo Alto College

First stop on the Aspen Finalist road trip is Palo Alto College in San Antonio, Texas and it just so happens I have the perfect vehicle for this journey.

Meet Bruiser, our 1966 Chevrolet Corvair Corsa convertible. A perfect Write 6 x 6 virtual road trip ride.

I realize that this is a virtual trip, but I believe in a good soundtrack with some local music to get in the San Antonio mood.

“Jacaranda” by Rosita Fernandez know as San Antonio’s First Lady of Song.

“Honky-Tonk” with Clarence “Gatemouth” Brown who began his professional career in San Antonio.

And “Smart” by San Antonio indie girl band Girl in a Coma

Now on to Palo Alto College (PAC) in south San Antonio. PAC is part of the Alamo Colleges District. They serve about ten thousand students per semester, with a majority (78%) Hispanic student population.

I wish we all had more time for a deep dive, but that isn’t my reality. So here are a few things I learned and like about PAC and how they have developed an advising culture to promote student success.

Campus Culture – #PeopleOfPAC

The first thing that I noticed is the campus culture. Check out their Facebook page especially the #PeopleOfPAC. Beto O’Roarke was on campus recently with a huge crowd of students in attendance, there are regular posts with interesting events and speakers on campus all the time. They even have a mini farm where students can have their own garden space. I love this campus already. The affection for the community, students, faculty and employees seems genuine.

https://www.facebook.com/paloaltocollege/

Certified Advisors

Yes. Palo Alto College has a certification process and extensive training for their advisors.

Certified student advisors are required to have bachelor’s degrees and go through extensive training called Council on Adult and Educational Learning (CAEL.) The three primary modules for training involve roles, responsibilities, and duties as an advisor; academic advising theory; and academic advising sessions.

The training involves establishing a rapport with a student by understanding gender, ethnicity, equity, as well as conducting mock advising sessions for efficiency.

“That’s part of the whole advising model…but building a relationship with trust is a key aspect of having a good relationship,” said Eloisa Cordova, certified student advisor.

Read more here: https://pacpulse.com/2018/05/03/pac-students-place-their-trust-in-certified-student-advisors-hands/

Advising Centers Grouped by Field of Interest

At the Alamo Colleges-Palo Alto College, academic advising and career advising build a culture of integrated practices and shared responsibilities. Through collaborative teaching and learning, the advising process empowers diverse student populations to explore and navigate their academic and career pathways. Palo Alto College has three Academic Advising Centers. Each provide academic advising support to new and currently enrolled students.

  • The Business Opportunities Leadership Demand (BOLD) Occupations Advising Center,
  • Service Education Empowerment Diversity (SEED) Advising Center, and
  • the Science Technology Engineering & Math (STEM) Advising Center

http://mypaccatalog.alamo.edu/content.php?catoid=119&navoid=6513#Undergraduate_Advising_Center

The Advising Scorecard (Being Data Informed)

I am getting more and more interested in how we collect and use data to drive decision-making, especially in Advisement, and was impressed with PAC’s compilation of Data. There is a lot of information, so I’ll leave it to you to wander through any of these documents on your own.  I have listed the Data Components of PAC’s Advising Scorecard because it is something I haven’t seen before and find it interesting.

Palo Alto College 2017-2018 Fact Book

Palo Alto College Data Portal

Advising Scorecard

Data Components of PAC’s Advising Scorecard

  • Success Rates: Percent of Caseload that earned an A, B, or C (PGR), Failure Rate, Completion Rate & Withdrawal Rate
  • Semester to Semester Persistence: Students persisting from Fall to Spring or Spring to Fall
  • Fall to Fall Persistence: Students persisting from Fall to Fall
  • Caseload Contact Rate: Percent of caseload that has been advised by Certified Advisor
  • Graduation Rate: Percent of caseload that graduated in a particular semester
  • Early Alert Rate: Percent caseload that had a Level II Early Alert submitted
  • Academic Standing: Percent of caseload in good standing, on probation, or on dismissal

I hope you have enjoyed the first stop on our Aspen Finalists tour. Our next stop is Broward College in Fort Lauderdale, Florida. Do I hear Salsa music?

2019 Finalists for the Aspen Prize for Community College Excellence

This year for GCC’s Write 6 x 6 I have decided to put together a series of posts based on the 2019 finalists for the Aspen Prize for Community College Excellence. I’ve chosen this topic because I always like to see what high achievers are doing so I can learn from them. My focus will be primarily on Academic Advisement and student support in alignment with Guided Pathways.

Every two years, the Aspen Institute selects ten community colleges who have improved student success rates and ultimately awards one with a $1 million dollar prize. This year’s winner will be announced in April.

The Aspen Prize for Community College Excellence recognizes exceptional achievements in four areas:

  • Student learning;
  • Certificate and degree completion while in community college and after transferring to a four-year institution;
  • Employment and earnings rates after graduation; and
  • Access for and success of students of color and low-income students.

Here are the Community Colleges in alphabetical order who made the list for 2019:

  • Alamo Colleges District – Palo Alto College – San Antonio, TX
  • Broward College – Fort Lauderdale, FL
  • CUNY Kingsborough Community College – Brooklyn, NY
  • Indian River State College – Fort Pierce, FL
  • Miami Dade College – Miami, FL
  • Mitchell Technical Institute – Mitchell, SD
  • Odessa College – Odessa, TX
  • Pasadena City College – Pasadena, CA
  • Pierce College at Fort Steilacoom – Lakewood, WA
  • San Jacinto College – Pasadena, TX

These are colleges I’ve wanted to explore but really haven’t had the time. I’m inspired by Write 6×6 and even though I am ridiculously busy, I know this is important so here I am …. writing to learn for myself and anyone else who wants to come along for the ride. All aboard for the Aspen road trip! Buckle up as we head for our first stop at Palo Alto College in San Antonio, Texas.