Category Archives: Glendale Community College

Coming Full Circle

Many years ago, I was a student at Glendale Community College, couch surfing to avoid homelessness and struggling to finish a successful semester. An instructor noticed, offered support, and helped me when I needed it most. Today, I stand in front of my own classroom at GCC, given the opportunity to pay that kindness forward. This is the power of community colleges, and it’s why I chose to teach here.

Community colleges have always existed to bridge gaps. When Joliet Junior College opened its doors in 1901 as a direct connection to the high school, it addressed a fundamental inequity: higher education was largely reserved for white, moderately wealthy, male landowners. The 1944 GI Bill expanded this mission, and when John W. Snyder’s report on “The Veteran and Higher Education” challenged President Truman to examine what higher education could become, the resulting Truman Commission report transformed the landscape. The Commission wanted students of all social and economic backgrounds to access higher education, to create better citizens and a stronger society. Their vision worked. Campuses became more inclusive, enrolling Black students, women, and other minorities in unprecedented numbers. Today, community colleges exist in every congressional district in the United States, continuing that mission of access and opportunity.

In 2022, I was part of a conversation with then Under Secretary James Kvaal of the U.S. Department of Education that crystallized why this mission still matters. He spoke about the inequities perpetuated by institutions that are “proud to turn students away” and emphasized that community colleges have a vital role, particularly for students at “lower and medium income levels.” Higher education, he said, needs to meet students where they are and consider their mental health and financial needs as a whole person, not just an enrollment number.

This is exactly what community colleges do. We try to do so much for everyone, working to remove the barriers to education. And in doing so, each of us makes a tangible difference in students’ lives.

In my first semester teaching as an OYO, fresh back in the United States after a decade abroad, a student confided that he was couch surfing at different friends’ houses because he was homeless. The situation was affecting his ability to complete coursework. As a new hire, I wasn’t yet familiar with all the campus supports available, but I knew some community resources. I brought him information and suggested places on campus where he could study and complete homework with reliable access to technology and space. That student finished the semester successfully.

Years later, as a newly hired probationary faculty member, I worked with a student facing financial issues that threatened to derail their entire educational pathway. This time, I knew exactly what the college could do to help and how to connect the student to those resources. They not only finished the semester successfully but went on to enroll in a bachelor’s program, which they’re on track to complete.

I used to work at universities where, as Mr. Kvaal noted, some were indeed “proud to turn students away” from their educational hopes and dreams. The perspective at Glendale Community College is drastically different. Here, instructors not only have the opportunity to support students, but that support is available, accessible, and actively encouraged.

For me, GCC represents a full-circle life experience. I was that struggling student once, uncertain about my future, navigating homelessness while trying to get an education. An instructor saw me, helped me, and changed the trajectory of my life. Now, I get to do the same for my students. I am living proof of the difference we make in the lives of our students, and I teach at a community college that does its very best to make that difference every single day for our students and our community.

I Gaucho Back!

I am a Gaucho.

My educational path was a rocky one.  Many years ago, I became the first person in my family to attend college. When I announced that I was going to go to college, my mother asked “why?”.  There was no expectation of college in my family and as such, no support. Family members would say, “college isn’t for people like us”.  

I was determined. I knew that college was an opportunity to expand my horizons. I knew college would allow me to go places I would otherwise not have the opportunity to explore. I was finishing high school, had not yet graduated, and started my first class at Glendale Community College. As a first-generation first-year college student, I struggled to cover the cost of classes and books.  In my second semester at GCC, I met a man who swept me off my feet.  In my third semester at GCC, we got engaged. We both worked while paying our way through part-time college classes. Two years later, we got married and had our first child. I made the college honor’s list the semester my son was born. My second son was born during the winter break, a year later. 

Then, it was time to transfer to a university, and I hit a major roadblock.  I applied and was rejected by ASU. My husband was accepted and we started making our plans. I had given up, thinking that I wouldn’t get into a university and that my family had been right; college just wasn’t for people like me. That was okay, I guess. I had a young family to take care of and I could support my husband as he attended classes. 

But on an off chance, my husband suggested I try applying to NAU. So, we both applied to NAU and were accepted. In the first year, my daughter was born during Thanksgiving break and I was back in time to take my final exams. In two years, I completed a dual BA, graduating with honors, and was accepted into the MA program. I finished my Master’s in one year by accelerating my courses. My degree allowed me to take my family on a decade long tour of the world, living in China, Japan, and the Middle East. Education was exactly what I needed to explore the world.  

Without Glendale Community College, I would not be the person I am today. I would not have the experiences I have had, been to the places I have been, or met the people I have met. While I am proud of my time as an NAU student, in my heart I know that I am first and foremost, a Gaucho.   

Milestones Define the Student Journey

The student educational journey is filled with important milestones and new thresholds that they pass on a regular basis. It’s our job as educators to help them navigate each new step. So, let’s have a frank conversation about what that even means to us as Student Success professionals.

At the community college, students come to us from all stages in their lives. We encounter the new-to-college student who just turned 18, experiencing adulthood for the first time, all the way to seasoned adults coming back to reeducate for a new career or promotion. No matter where they come from or at what stage of life they are in, every single one of them is looking to us to help them navigate these milestones. The million-dollar question is always: How?

The simplest answer is, there isn’t one way. Years of student service tells us that national best practices and strategies in student success always comes down to the amount of human interaction we can give to our students. What makes a Guided Pathway model so successful is not just the concept of gathering similar academic programs into one cohesive group, it’s the experience the student has with the advisor in that area who helps them to explore their options. The online FAFSA form students and their parents can fill out within minutes isn’t what helps them to feel confident in their ability to fund their education, it’s the financial aid representative that takes the time to explain the process. Even early alert systems with their ability to help us flag students in crisis are meaningless without the person reaching out to the student to discuss their issues. Academia is great at thinking up innovative strategy to approach student success, but each student and their journey is unique. Implementing strategy is never enough, it inevitably comes down to the that one person on campus interacting with the student, that often times yields the best results.

Like I said before, the student’s journey is a collection of milestones and thresholds. They encounter something new in almost every step of the way. When we work with a student it’s our job to assess in that moment where the student is coming from, what is the issue, and how best can we help. Active listening is paramount to understanding and allowing the student to fully explain or express their questions or concerns before we start telling them the solution. Listening is essential to not only giving the most accurate info, but to also validate who they are and what they are dealing with. In our experience, most students, when they walk into our spaces seeking our help, are just looking for that connection. They are more than ok when we tell them we don’t have an answer for them. Often times our best tool is to sit and listen. Getting to know our students is the first step in providing the right kind of help at the right time.

As a rule, we encourage our students to come back and see us multiple times a semester, not because we feel they need tracking, but because we get to know them and vice versa. Each visit is an opportunity to cultivate mutual respect and trust. Before long the student feels comfortable coming to us when they don’t understand something or encounter a new experience. Our relationship allows us to help them navigate in a way that makes sense and in a manner that makes sense. Which then equates to a better student experience overall. They aren’t intimidated by something new, because they know they have allies who can help them through it.

I challenge you to get to know your students, to evaluate your processes and put student learning and experience at the center of your decisions. Can we take our time during these interactions to allow for better understanding? Can we relate our own stories to help us connect to their experience? Can we remind ourselves that our interaction with our students is the purpose of our work?

Can We Live Without Risks?

A statement someone made recently jumped out at me. They said they rarely take risks. I was amazed. I consider myself a very careful person, but I often feel like my risks are the challenges I take on. Of course, I’m not talking about doing anything like this!

Perhaps it’s the definition of the word risk [enter student’s clichéd discovery of dictionary definition to make written assignment longer]. Wink

I see risk as a transition and an opportunity. Now, if the risk doesn’t have that element, I won’t do it. In some ways, we all take risks every day. There are certain risks I simply won’t consider, the consequences are just too costly.

Professionally, I was always taught to say ‘yes,’ if you want to work. People want to know that you will say ‘yes,’ when they ask. It saves time for those hiring. That’s a musician’s point of view. It’s the way you keep getting more opportunities – or, for those who prefer less formal constructs – How you get more gigs. Regrets, yes, certainly. I said ‘no’ to a really good opportunity, which was a risk, because I was just getting married (hence, already in the midst of a transition) and didn’t want to spend my honeymoon thinking about the project and risking the beginnings of our marriage… I’ll always think about where that job might have led. But see, once again, I keep going back to the positive-negative balance of risks.

And I’ll admit to some positive/negative possibilities. I’ve walked into a classroom and spoken completely ‘off the cuff,’ which is definitely a risk. It’s not that I hadn’t thought about it. I had. I know my subject deeply. Some of those have been my most inspired lectures, but occasionally, they have not. It’s a risk.

How about classroom management? I had a student who sat in the front row of class and never took a note. (This is a room that is set up as a lecture/recital hall, so down in front is noticeable.) In fact, he came in without anything – no books, no notebook, no pen/pencil or computer. Nothing. An instructor would assume he didn’t come prepared for class. And we’ve all had those students who obviously weren’t. Did I mention this was a long lecture format? The class was two hours and twenty minutes long. Should I say anything to him? He wasn’t disruptive, and he did well in the subject. One day he came in with a Rubik’s cube. I saw it, but chose not to say anything. As the lecture was finishing I just happened to look over at him. He subtly showed me his work by merely opening his hand. It was finished, and it was perfect. He hadn’t been disruptive to anyone, he didn’t show anyone else, I hadn’t been interrupted by what he was doing, but it allowed him to concentrate on what we were talking about. A risk, and a reward.

Deeper Risks

I could stop there, because it would be a great place to end – but I’m going to “risk” it and go heavy. As I mentioned earlier, we take risks every day. Driving, flying, walking down a set of stairs, saying something that you wish you hadn’t. I never discuss politics. I’ve gotten to where I rarely offer comments – especially to the entire world on any of those fronts.

But I’m going to include the world community and the risks people are facing today because we need to be talking about this in our classrooms. These are the ultimate risks because they are about basic human needs. This is not something that is happening somewhere else. It will ultimately affect us here. I was just reading an article about the fact that many Russians are also leaving their homeland, just as many Ukrainians are – except those who choose to fight. There is a general surge of people trying to survive with some semblance of their lives intact. In the article, the author referred to a family’s current residence, a shared room with three mattresses on the floor. The people had a roof, they had mattresses, a floor, running water, and they still had some money. They had been well-to-do so such living conditions would not have been acceptable in their previous life, but under the circumstances they knew they were lucky. They calculated the risk and felt they’d come out ahead considering the cost.

I first saw evidence of the collapse of the Soviet Union in the 1990s in Sweden. I ended up working with two Russian musicians as part of a Swedish quartet. There were interesting cultural flare-ups that surprised me. But like other recent mass emigrations, everyone was, and had been, fleeing for their lives. It’s amazing what we are willing to risk when we feel that we have little left to lose or too much to lose – our lives or our children’s lives.

In Estonia, ten years after the last Russian troops slowly left, I moved there, and in my research I learned more of Stalin’s ’round up’ of people. Sometimes there were lists, sometimes just numbers. ‘Take this number of people. I don’t care who.’ They disappeared or went to gulags. Often, no one ever knew whether they were killed outright or just never seen again. How can you live with that threat? I was part of an interview team to determine whether a young Estonian man would study in the U.S. when he talked about the importance of the NATO alliance to his country. I knew about NATO. It also meant, in couched terms, the U.S., from where funding came for this prestigious scholarship. I occasionally thought about NATO – but not to the extent that this young man understood it because the Estonians had few defenses against the Russians on their shared border. We, as Americans, have the luxury of a different point of view.

Before I sign off, I want to mention that moving people, their craft, their professions, their influences, and their cultures affects everything. It affects the arts, music, the humanities, science, technology, engineering, people, and even education. Would you stay or would you go? Ultimately, when we talk about risks, these are the most critical risks to discuss. I truly believe as educators everything we do counts, but we are also lucky that we can talk about risks that are so relatively ordinary when others face risks that are so tremendously devastating.

Community Roots

Giving up the life of the road (or the airplane) is partly how I ended up at GCC. I’ve been a long-time traveler. Although I was born in Arizona where my father finished his structural engineering degree at the University of Arizona, my parents and I moved within eight months to Minnesota. A few years later we moved to Colorado. I lived in so many different places in Colorado, depending on the university I was attending or the degree I was seeking in Denver and Boulder, that my mother finally started using pencil to update my address in her address book. My roots are scattered because of this constant moving.

Two years before we moved to Arizona, my husband, son, and I went to Estonia for a year while I taught as a Senior Fulbright Scholar at the Academy of Music and Theater in Tallinn. Everyone told us it was not the “going on” a Fulbright that would be hard, but “returning from” our year away. They were right. We had changed and the only way to live with that change was to change our surroundings. We moved.

My husband, son, and I had been living in Arizona for about a year, and I’d spent most of that year working and traveling as a Composer or Producer-in-Residence back and forth to Minnesota, as well as to Rome, Beijing, Toronto, Milwaukee, Pittsburgh, Atlanta – well you get the idea. My long travels ended when I came home and was greeted by my nine-year-old son, who was just waking up, when he said, “Mommy, are you really here or am I just dreaming?” Ach! It was a knife in my heart! He had never mentioned that he missed me and certainly not this much! I decided if I did travel it would only be for short trips and only occasionally from then on.

Before you ask, “What kind of a mother are you?” you need to know that my son is autistic and has always been very accepting of me going away; with a kind of “bye, see ya” sort of attitude. He loves to be alone, and it’s difficult, sometimes, to accept that. To give you an example, my husband and I went on a business trip back in 2018 (yes, he’s a musician, too), and left our son at home with the dog (by this time he had graduated from high school with honors and was capable of being alone – but it was an experiment because we would be further away – so we had support people at the ready if he needed someone). When we returned my husband kept coming back in from the garage before he left for work to make sure our son was okay with him leaving, and asked him so, and our son, who has a great sense of humor, said, “Less talking, more leaving!” From that response, although ten years later, we knew he didn’t miss us that much while we’d been gone.

Jumping back ten years, I applied to teach at GCC. The first word I think of when I remember my first days at GCC is “friendly.” I found everyone friendly and helpful. The two communities that first welcomed me were the Music Department (aka Performing Arts) and CTLE.

Before this, I’d been teaching for twelve years, after my doctorate, at two private institutions (three, if you count my alma mater – which is public) in Minnesota, so I knew my way around lots of subjects, but I knew there was a program called Blackboard, among others, but no one would teach me about it. Over the years, I had also been offered five full-time positions in Minnesota, strictly a phone call – “we’d love to have you come work for us,” but my health was not good when I was offered a few of them, and the other, which I would have loved to take, was offered just as I was receiving my Fulbright. I couldn’t take the job knowing I wouldn’t be there that next year. Also, and you’ve heard this from others if you haven’t said it yourself, the winters were about eight months long and I just couldn’t take that kind of cold anymore. I was looking to take my roots somewhere warmer although I had not planned it to be this warm.

The Music Faculty shared their syllabi, what needed to be in a syllabi technically, how to find my courses, and helped me get up to speed within a few days! I hardly knew what had hit me, but I really enjoyed the people I met. They have become friends and some of the best people I’ve worked with. I’ve missed seeing them during the pandemic at meetings and performances. We recently met in person for the first time in two years and my heart sang for hours afterwards, having been able to see so many friends again. It is truly an anomaly to have this many good people together in one department – and that includes the whole Performing Arts Department as well.

I discovered the other GCC community shortly after I started when I signed up to learn how to teach online. No one had asked me to learn this, but I saw this as a possible future — need I say more? That introduced me to Karen Russo and CTLE. For several years I took everything that CTLE offered, free seminars on teaching and best practices, free offerings on other online programs for use in online courses, district workshops, designing courses for E-readers, and master classes on being a better educator. I’ve gotten to know almost everyone in the department, and I’ve met other equally friendly and helpful educators as the department expanded.

I now have been teaching exclusively online for a little more than 10 years, and love it. I still take a workshop here or there, although mostly on Zoom or Google lately. CTLE has patiently answered questions and solved problems for me. I have learned more from them about successful teaching than I had ever known and I am thankful for it. I applaud CTLE for what they have offered through the years so I could become a better teacher of music. The Music Department and CTLE has allowed me to put down some strong roots in this community.

The women and men from the Women's International Congress, International Alliance for Women in Music Beijing, China 2008
The Great Wall of China with the International Alliance for Women in Music 2008

Faking it

When was the last time you saw a film or television show where someone was supposed to play an instrument or sing well?  When that moment of reckoning occurs I always hold my breath and wait for the tell.  The tell is the point where it is clear that the actor is faking it.  That actor may be faking it successfully or poorly – or, of course, the actor may actually be a musician, as many are, and is not faking it at all.   But if faking does occur, an editor often gets involved to fake it further.  We see, we listen, we constantly assess.

When we assess students isn’t this ultimately what we are trying to determine? Are they faking it, or do they know and understand the material? As a musician, do they know how to play musically or are they simply playing the notes?

When we assess aren’t we also looking for those who fake it well?

One of the jokes among instructors of applied music (performing music) is when the teacher corrects the student and the student says, “Well, I just don’t understand. It sounded perfectly fine in the practice room.”

What that means is that most of the time (not all) the student can’t tell the difference and is, ultimately, faking it.

Fake It ‘Til You Make It?

I remember a student who was excellent at mimicry. I learned never to play a piece for her because she had too good an ear and could fake it. The problem was that she could not read music. She was a good pianist but when asked to play something that she misheard or ostensibly misread because it was incorrect she could not “replicate the results.”

I have tremendous respect for her because she had been playing for many years and had to face the fact that not only was she faking it but she had to face the degree of how much she was faking it. If she wanted to continue lessons she had to re-learn how to read music after many years of classical piano lessons, her chosen genre.

There is a part of me that thinks she always knew how much she was faking it but she had choices moving forward. She could have stayed at the level where she was because she could fool many. She could have gone on her merry way and continued to play the way she did. She could have walked away and given up. Music was not her major so that might have been the easiest choice. She chose instead to go back to the basics and learn how to read music. It was a daunting task and I commend her for her perseverance. It was a lesson in patience because, in this case, one does not fake it until you make it. She’d already been down that path.

Two Studies that May Surprise You

I love surprising students (not that you are students) so I leave you with two listenings of people who are not faking it – or are they? In the first example, Bence Peter’s Fibonacci series moves to a video image which allows him to re-sequence the series so that it can go backward, using digital editing. This video clip often offers my students a new “take” on music and they are surprised because they are hearing something different. If you are using speakers, turn them up. In the classroom, I usually turn off the lights.

The second video clip shows an interesting twist on talking and singing where he includes the spoken word. Is he having trouble or is he faking it? Here is Al Jarreau.

A writer writes about writing

Writer’s block prompted me to search for an idea for this week’s post. I turned to the poetry of Alberto Rios, 2013 Arizona poet laureate. In his poem An Instruction to Myself, I found my inspiration. Rios defined the task of a writer in the first line. His instruction suggests we “Shepherd the things of the world to the page.”

I love his word choice. The verb shepherd communicates such a gentle guidance. Now I can visualize gently guiding my thoughts into words. Thanks Alberto.

I met Alberto Rios last semester when he spoke here at GCC. He read the following poem. Perhaps sharing is the ultimate gift of a writer.

When Giving Is All We Have

Alberto Ríos 

One river gives
                                              Its journey to the next.

We give because someone gave to us.
We give because nobody gave to us.

We give because giving has changed us.
We give because giving could have changed us.

We have been better for it,
We have been wounded by it—

Giving has many faces: It is loud and quiet,
Big, though small, diamond in wood-nails.

Its story is old, the plot worn and the pages too,
But we read this book, anyway, over and again:

Giving is, first and every time, hand to hand,
Mine to yours, yours to mine.

You gave me blue and I gave you yellow.
Together we are simple green. You gave me

What you did not have, and I gave you
What I had to give—together, we made

Something greater from the difference.

The Big Picture

As another episode of 6 X 6 begins, it is appropriate that we start with the topic of inspiration. If given the opportunity, this idea can momentarily draw our focus away from today’s to-do list and inspire us to look at the Big Picture.

From the Circulation Desk in the GCC Library, I have an amazing view of the Big Picture. If I pay attention, I can watch a preview of the future parading in front of me. It usually begins when a student requests a textbook at the Circulation counter. This simple encounter inspires me to imagine how many people this student will help in the future. For a few seconds, I think about what career she might pursue. The positive effect of this individual’s efforts to study at GCC could someday benefit countless others.

If I expand this Big Picture idea, I realize I play an important role in the GCC cycle of student success. My college experience started at GCC and involved countless hours of homework here in the library. As a student, I was primarily focused on my daily to-do list of assignments. At the time, I did not realize the ideas and inspiration I was developing at GCC would eventually lead me back to work in this building. Now I am proud to be part of the GCC staff. Today on this side of the circulation desk, I have a different to-do list and a more expansive view of the Big Picture. From where I sit, there is no shortage of inspiration.

Unforeseen struggles for my students and I

The beginning of the spring semester started my  7th year here at GCC. The semester started out the same , but I soon found that I was struggling with my college mathematics courses. I had taught these courses numerous times before and could usually anticipate the questions and confusion throughout each topic. This semester I thought would be no different, but I soon realized that many of my students had not taken a math class in 5 or more years and their knowledge about the basics were lacking,  The reason for this change is the way we now place students (High School GPA only). I had to really think about the knowledge that I expect my students to have when they enter my class, but also how I can help them remediate these skills if they are lacking.

I had to go back to the basics and started to explain examples differently, give some in time reviews, extra review practices and give some more ticket in the door and out of the door exercises. I am finding it difficult as the semester continues because I see that they are struggling more and they ask numerous more questions. I am grateful they feel comfortable enough to ask questions, and I am hoping that the extra information I have added to the course is helping them, but we will see.

I am hopeful for them and I will continue to try to support them as much as I can.

 

 

 

Flying Books Deliver Daily Inspiration

This is my reality: All day…every day, books fly through the library and ultimately land in my hands. It’s as if these items take flight from the book stacks and land right on my desk… This experience of coming into direct contact with countless, random books every day inspires me tremendously. I wish I could track how much I’ve grown and learned, professionally and personally, since I joined the GCC Library family. Working in Access Services at an academic library is certainly a dream come true for a bookworm like me. A sample of our library’s extensive collection materializes each day. On every horizontal surface, books perch patiently, inviting me to take a closer look.

The written word speaks to my soul. Spoken words are fine, but reading words on a page transcends an auditory experience. Silent and deep, books change my life, one sentence at a time. Each book feels like a stepping stone. Or maybe more like shells on the beach…I ignore most, but certain gems capture my attention. In the same way, some books go unnoticed while others introduce me to a perfectly-timed message with lasting effects. It’s magical actually.

Momentary, random encounters can yield deep thoughts.
Recently I found the words of Octavia Butler and Brian Bilston.  In the library, inspiration is just a page away…

Refugees by Brian Bilston

They have no need of our help
So do not tell me
These haggard faces could belong to you or me
Should life have dealt a different hand
We need to see them for who they really are
Chancers and scroungers
Layabouts and loungers
With bombs up their sleeves
Cut-throats and thieves
They are not
Welcome here
We should make them
Go back to where they came from
They cannot
Share our food
Share our homes
Share our countries
Instead let us
Build a wall to keep them out
It is not okay to say
These are people just like us
A place should only belong to those who are born there
Do not be so stupid to think that
The world can be looked at another way

          (now read from bottom to top)