Tag Archives: learning

Week 4: The “One Thing,” and How to Influence Assumptions

Welcome back to Week 4 of “The One Thing You can do to Raise Enrollment,” a six week “how-to” series.

Data is a powerful thing: It can confirm our assumptions as well as confound them, as in the story I shared in WEEK 1.

WEEK 2 empowered us upon learning that, when it comes to students choosing YOUR classes (and thus GCC), leaving choice up to chance is not our only option.

In WEEK 3 we covered how reputation is the most important factor in influencing people’s choices, and the importance of making our achievements public to enable people to make informed choices.

This week, let’s talk about your face.

Face Facts: Numerous published studies provide countless evidence to support the fact that, when viewing a photo of a stranger’s face, it takes us less than a second to formulate an impression .

Assumptions about the character of the person pictured are formed quickly.  One Princeton University study published by the Association for Psychological Science is a great example:

“Willis and Todorov conducted separate experiments to study judgments from facial appearance, each focusing on a different trait: attractiveness, likeability, competence, trustworthiness, and aggressiveness.” The results? Of all the traits, trustworthiness was the one participants assessed most quickly.

We cannot escape the fact that photos influence choice, so we will harness this fact and use it to our advantage.

Fear not – the good news is, people want to see trustworthiness and competence in your face, not a glamour shot.

Consider the following photos of these notables: Albert Einstein, Delores Huerta, Ta-Nehisi Coates, Ruth Bader Ginsburg, Conrad Wolfram.

    

The reasons for not wanting to post a photo:
  • I’m not photogenic.
  • I don’t like the way I look.
  • My face will break the camera.

 It’s not about vanity. It’s about character. It’s time to embrace the powerful sway your photo can have upon a stranger’s choice.

The employee bio page is the most underestimated tool available to you. A photo of your face, backed up with a personal quote, your areas of expertise, and a list of your achievements works to establish YOUR personal reputation while raising GCC’s reputation.

By doing this “One Thing” you enable the public to make an informed decision to choose… you.

WEEK 4 Homework: Because you are your own worst critic, your homework is to recruit friends and family to help you sort through photos of yourself to find one that captures the characteristics of trustworthiness and competence. The photo chosen by others just may surprise you.

TIP: The size of the photo on your employee bio page is 280×280 pixels. Make sure the photo your choose is cropped as a perfect square.

For tips on how to choose a photo, read Lydia Abbots’ 5 Tips for Picking the Right LinkedIn Profile Photo.

If you can’t find a photo, a GCC photographer is available.

Come back for WEEK 5: The “One Thing” Before and After

“You’ll never get a second chance to make a great first impression.”

 

A Fly on the Wall

     In my previous classroom, I kept a fly swatter in the shape of a flip flop. The students loved it and often volunteered to take out any annoying, flying anything that happened into the classroom. And there was much excitement and cheering and relief at the death of these little creatures. So I know to wish to be a fly on the wall on campus is a potentially dangerous risk. I would be willing to take on the risk, though, because the benefits would be great. Note: This scenario assumes I could then switch back to myself as teacher and not have to live out the rest of my life as a fly.

     I know that “fly on the wall” usually has connotations of wishing someone could observe something secretly, that there would something scandalous gained from listening in on a private conversation or watching some tantalizing situation. I am not using the phrase in that sense at all. Were I to be a fly on a wall, it would be purely to observe and gather an intel of sorts. I would be more like a tiny thief. In fact, if I could, I would choose to be a fly on the wall of every classroom on campus.

     I would take notes on a tiny pad of paper with my tiny mechanical pencil. Additionally, I would listen to every word uttered and then watch the reactions of the students, studying their faces to gather data on how they perceive the information or tasks. I would visit all classrooms regardless of discipline, and I would listen to the voices of hundreds of teachers.

     Ideally, at the conclusion of my life as a fly on the wall in classrooms across campus, I would be able to return to my previous life as a teacher. But I would be a new and improved teacher, a beautiful pastiche of all the best of each teacher on campus.

 

Week 3: The “One Thing” and it’s Not Bragging

Welcome back to Week 3 of “The One Thing You can do to Raise Enrollment,” a six week “how-to” series.

Study after study has produced empirical evidence to support the fact that reputation is the most important factor influencing people’s college and class choices.

Without a strong reputation, colleges are unable to attract the resources necessary to build an effective educational environment. Institutional reputation attracts everything from the best professors and research talent to philanthropic donations and star students. Everyone wants to be a part of a winning team, and in education, that means investing in the best academic brand,” writes Joseph Torrillo, vice president of Reputation Management.

As employees, we cannot sit back and passively place our hope in the power of the marketing department alone to define and manage our institutions’ reputations. Why? Because no amount of marketing can trump a personal experience with a brand.

I love this definition: Brand equity “is the intangible asset of added value or goodwill that results from the favorable image, impressions of differentiation, and/or the strength of consumer attachment to a company name,” writes Michael Belch and George Belch in their book,  Advertising and Promotion: An Integrated Marketing Communications Perspective. (if this were a paper, the attribution would read, (Belch and Belch p. 56) …go ahead, makes me giggle a little, too.)

When a student has a good experience with a GCC employee, a curious thing happens: The student does not say, “I love that GCC employee named Lupe.” No, the student says, “I love GCC.” A single good experience with a single employee packs a powerful boost to GCC’s overall reputation. Suddenly someone is singing praises of GCC to their friends, family, and strangers on social media.

However, experience is a double edged sword. When a student has a bad experience with a GCC employee, it’s not the employee they heap coals upon, it’s the overall institution.

Last week you spent some time writing a few statements that speak to your personal humanity.

This week your task is to… take a deep breath…
list your achievements.The purpose of this task is to make public any information that enables students to make an informed decision to choose you.

“If we are to achieve results never before accomplished, we must expect to employ methods never before attempted.” – Francis Bacon

The simple act of listing your areas of expertise and accomplishments in your Employee Biography page serves to significantly elevate GCC’s reputation on a local, national, and international scale.

It’s not bragging.  You ARE the secret sauce in GCC’s reputation! You have a history of proud moments, achievements and accomplishments that needs to come up in a google search.

A bio page with secret sauce includes naming your areas of expertise, credentials, a personal quote, and some information that reveals your humanity and proudest moments.

Here is an example:

Name: John Doe
Credentials: AAS, M.A.Ed, Ph.D.
Areas of Expertise: Experiential Learning; Community Partnerships

Personal Quote:  “I got my Doctorate at Yale, but I identify more with the students who come to GCC.”

Bio: Example 1: Four generations of my family have come to GCC to get their first college degree. Ask me why…
Example 2: If it were not for my 9th grade math teacher, I would not be where I am today. He never gave up on me. I want to inspire my students the way he inspired me, and see what can be achieved.
Example 3: I was the first person in my family to go to college, and I was excited and scared at the same time.
Example 4: My proudest moment was when…
Bulleted lists might include: education, awards, specialized training, published research/articles/books, grant funded projects, committees, pro bono work, volunteerism, boards served, etc.

Teach others how and what to think about you, and it forms a reputation in their minds for GCC as well. Take this time detail what you offer – leave no doubt in the reader’s mind that not only are you are a devoted educator, but you are a nice person to boot.

Reputation wields compelling, persuasive, influential power.

Your homework this week: Begin listing the ingredients that make up your particular secret sauce. These may include your personal areas of expertise and scope of services, awards, thesis topic/description, published works, patents, specialized training, published news about you, your motivation, what inspires you, the thing(s) you love most about what you do, and…

…(at least) one thing you want to be remembered for should you drop dead tomorrow. 

It’s Presidents’ Day weekend, established in 1885 to honor George Washington and Abraham Lincoln whose reputations for honesty and integrity still inspire us today.

This weekend, carve out some time to work on defining YOUR enduring reputation. Then come back for Week 4. The “One Thing,” and How to Influence Assumptions

 

Frequent Formative Assessment

     At the end of class one day, one of my students uttered, “I learned that I didn’t know what I thought I knew.” It was such a perfect statement that I actually scrawled it down on some scrap paper, so I wouldn’t forget it. The statement came at the conclusion of a round of Kahoot (thank you, Caryn) on APA formatted in-text citations. Students had already been assigned some readings and a SoftChalk lesson on APA.

     The game was low stakes, and they played on teams–the same teams they are in all semester. They were currently working in the final days before their paper was due, so the game was supposed to be review with a few special circumstances thrown in that I knew would come up in their papers–things like a source within a source, the ampersand in parentheses for two authors, the title of an article with no author.

     The more frequent formative assessment I’ve been adding in to my courses with intention comes on the heels of having read Make it Stick: The Science Behind Successful Learning by Peter Brown, Henry L. Roediger III, and Mark A. McDaniel. One of the points made in the book is that frequent, low stakes assessment lets students check what they know and don’t know prior to a summative assessment. It gives them insight into their learning. This review that I used did exactly that for almost all the students. The student who spoke the phrase which could have been quoted from the book recognized that he thought he knew more than he did. He now had a starting point to work from while editing his paper. He got a chance to make corrections to his knowledge and application prior to the summative assessment.

     I have the sentence taped to my computer now. I want to remember the value that more frequent assessment has for my students. I’m using it as reminder to give my students more opportunities to check their own understanding prior to finding out they “didn’t know what [they] thought they knew” on a more significant test or essay.

 

Two P’s of Inspiration


     Sometimes I have to self-start  inspiration. These moments come at the end of semesters, week four of the semester, and other times of life that are filled with stress. I remember last semester being so busy and looking for something to inspire me. 

sage


     By late November, I had not planted my front, winter flowers yet and wondered why without coming up with a reason. I planted every year–why not this year?  So one weekend I went to the nursery, picked out some flowers–bright red petunias, lobelia, two rose bushes, dahlias–and potted them all in one day. I felt instantly better. I really did. I repeated it the weekend after with the backyard. Planting and nurturing those plants drew me outside, away from the distractions that don’t really feed me, to a quiet place where I can think and plan. Even though I was busy with work, I put it all aside to have that meditative time. Those couple of weekends, with my hands in the soil (gloves are for suckers), really fed me.

petunias


     And now those plantings are still bringing me some joy. And when I sit outside and watch them grow, my mind clears and is open to new ideas. When I periodically get my hands busy with pruning the dead from the living, I prune the old from my mind to make room for some new thinking.



 

Making an Entrance

In my heart of hearts, I genuinely want those around me to succeed, and I take pleasure in watching them do well as they develop. I’d rather help people work out their problems than tell them what they need to do. I don’t consider any of those things character faults, but very early in my teaching experience I learned that certain actions can be confused with weakness. Weakness in the classroom leads to problems that are not easy to correct.

To say I was nervous on my first day in the classroom would be an understatement. I made the mistake of not wearing an undershirt, and my  light blue dress shirt was a drenched dark mess by the end of the 45-minute period. I imagine I seemed as ridiculous as Sir James Martin from Love & Friendship:

That lack of self-confidence and abundance of nerves  lead to problems throughout the rest of the semester. I found out very quickly that if a classroom doesn’t respect you as a person, they also will not respect your lectures, your grading, or your discipline.

That was a difficult semester, but as time went on I gained confidence and my nerves subsided. This lead to better relationships with my students and more success in the classroom. Year to year things improved incrementally. Eventually though, something happened.

Image of Luke from Star Wars about Overconfidence.
Ah George Lucas, your horrible dialogue rings true.

With my nerves fully at bay, my inner-nice guy came out again. With it, the entire catalog of issues I had in my early years started to manifest themselves again. Why?  Because while my students may have liked me, they did not respect me.

So here we are at the heart of the lesson folks: Respect is key. Respect should always be in the back of your mind when standing behind that desk. Whether it was nerves or being “Mr. Nice Guy”, I lost the respect of my students, and with it, full control of my classroom.

It wasn’t easy, and I still make mistakes, but I have learned to balance my kind demeanor with the responsibilities of being an educator. I found that I can still joke, have fun, and be myself, as long as students know I am serious about my job.

The most effective method I have found to encourage a healthy classroom dynamic is to start off strong. I like to make my first week of class filled to the brim with activity. I like to give students things to do, show them the gamut of what is to come: a journal, a discussion, a short essay, a quiz, and a reading. I do it all, because it lets students know that the primary goal of my course is for them to learn. If we end up having fun in the process, that is a bonus.

The classroom is a world with its own environment, dynamics, and life. It has the power to evolve and overtake you if you let it. Start off strong, confident, and focused, and that classroom will turn into an environment that encourages both learning and respect.

 

 

 

Getting to know you…

Sing with me (again)!

Getting to know all about…your colleagues

source

So a couple of weeks ago, the new group of GCC Residential faculty (lovingly referred to as the FYRE group) embarked on a tour of GCC that each of them partially lead. The “FYRE Guided Tour” is an opportunity to show off the different areas of campus where each member of FYRE works on a regular basis. Instead of parading the FYRE group around campus with me posing as the all-knowing tour guide, I created an opportunity that helps build community and connection between the group, while also learning about different programs and resources available to students.

I personally have learned quite a bit about GCC from the three FYRE Guided tours I have been on, and I know many of our new faculty have enjoyed learning about their colleagues and the campus at the same time. I mean, think about yourself and how well you really know what is happening on our campus. Even if you know of many of our programs, there is a good chance you have not seen some of the interesting, hands on learning opportunities many of our faculty create on a regular basis.

I am sure most of you know we have a fantastic nursing program, but have you actually seen the simulation lab that our students learn in? Have you seen the capabilities the mannequins have? Do you have any idea how the faculty that teach and operate these simulations plan for and pull off these lessons? Wow! Check out some our very own GCC students running through simulations.

Or did you know we have a Children Lab (or know what one is for that matter)? In our Child and Family Studies department, there is an active daycare that is part of the learning environment for our students. Through a two-way mirror and an intercom system, GCC students are able to observe the behavior of children in the daycare and analyze the way the childcare professionals interact, teach and play with the kids, all while the professor connects theory to practice. Awesome!

There are many other programs and resources on campus besides these two, and as I mentioned already, many of us know of them, but  unfortunately, we don’t really know them.

We haven’t really seen the materials, the labs, and the behind-the-scenes rooms (full of costumes and rocks and chemicals and plastinated body parts and props and fire engines and grand pianos and toys and boom mics and pinned insects and Corvettes) all over campus.

We know the people who work in these fields, who have dedicated countless hours planning and prepping, and we love catching up with them in the common areas of campus, but we often haven’t seen them in their domain, which means we don’t really know what our colleagues do here at GCC.

Is this a missed opportunity? Might this be the clue we’ve been searching for in our quest to tear down (or at least connect) the silos? It could be, or it might just be me wishing we could all see more of the inner workings of different departments and different disciplines. Anyone game to host an “Open Department” someday?!

 

Finding Inspiration from Isolation

This year marks the three-year anniversary of my teaching solely online as an Adjunct Faculty at GCC. At first glance teaching from the comforts of home might seem like a win-win situation, but I can assure you there are many setbacks, each of which deserving its own article. The most obvious and problematic setback is that of isolation. I don’t get to see my students face-to-face unless it is via a rare Skype conference. I don’t get to have my treasured lunch outings with Gary or Andy. I don’t even get to participate in Assessment Day or Adjunct Appreciation. I am, by most respects, a ghost in a machine that sometimes sends out e-mails and makes videos to remind the world I exist.

So where do I find inspiration in such a situation? Fortunately, even behind a keyboard and monitor, there are those who have managed to help keep me improving my courses and teaching, and grading all those essays.

Although not a part of GCC, my wife’s support is essential to my improvement. She is a workaholic, a zealot for her career and passions, and a stickler for punctuality. Her work ethic and drive have, over the course of our fifteen years together, rubbed off. I do my best to seize what opportunities come my way now, one example being that I volunteer as an emergency substitute teacher at my community’s local school. When my schedule permits, I get to work with and teach children ranging from kindergarten all the way to High School seniors; it is a blessing, and something I would not have pursued if not for my wife’s example.

Despite being a solid twenty-hour drive away from campus, I still treasure my conversations with the faculty at GCC. This includes both full-time faculty and fellow adjuncts like myself. Alisa Cooper has been my bedrock ever since I left the desert valley. Her drive and curiosity about new and exciting technologies has prompted me to reform how I approach online learning, all for the better. During her time as my direct supervisor she pointed me in the direction of opportunities and helped me correct and learn from my mistakes. Thanks to her I am now a video fiend. I’ve started my own youtube series of power lectures, and made myself less of a digital phantom to my students by posting videos and voice overs regularly. This continued with Beth Eyres who took over for Alisa after “Dr. Coop” (#cooperize) moved to the CTLE. Beth has helped me feel like I am still connected to the English faculty and community at GCC. She often informs me about events that I can take part in from a distance, like this blog. Most importantly she has made me feel like a contributor. I have worked as adjunct for four colleges in my ten years as an educator and she was one of the first supervisors to make me feel like my opinion mattered. Helping to create and develop the online English 101 shell has been one of the best experiences of my career, and I have Beth and her faith in me to thank for that.

Inspiration, even in isolation, is not hard to find when you stay in contact with the right people. My family at home and my family at GCC continue to be the right people to help me improve and better myself every day.

 

The Perfect Lesson, Or What I Learned This Week in the Pool

Yesterday, I graded ENG 102 papers. *Why aren’t they getting it?!* I kept asking myself. *Why is analysis so hard for the freshman writer?*

In my frustration, I thought to take a break. I thought to swim.

Having grown up in Detroit, I still marvel that I live in a place where I can swim outside in February. I marvel that I can walk across campus right in the middle of my day, jump into the pool, swish around and get my heart rate up, and then go on with my day like swimming is my own secret I carry with me everywhere I go.

In a way, it is. I have been an avid swimmer my entire life. I don’t much remember life without swimming. My mother cannot swim, but her daughters swam competitively. We even did synchronized swimming in the summers. My mother’s girls can swim.

After shivering for years in the unheated city pool where we swam on cool June mornings in Michigan, I finally understand that through her own inability in the water my mother gave me one of the best life skills I could ever have. There are many times I doubt myself in any given day, but I don’t doubt myself in the water. On one vacation about five years ago, I even found myself in choppy seas treading water trying to help another person who was having a panic attack. We were supposed to be snorkeling and we had no business being out in the water with such high wind and waves. But we had paid our fee, and the company took us out along with a few other tourists. I was the one who didn’t panic. I knew enough to be mindful of the danger I was in, but I also trusted myself enough as a swimmer to keep myself and others safe.

Yesterday, I took a swim lesson. This was probably a full forty years after one of the first ones I ever had.

At first I thought: What could I possibly learn about swimming? Well, apparently a lot. After forty years of swimming, what I know really well is my comfort zone, and when I’m not in the high seas attempting to snorkel on vacation, I generally stick to what I know. Yesterday, I Had to Do a Different Stroke. I had to use kickboard. I held on to the red foam float-able like I was six again and tried to imitate the motions that our instructor gave us. I moved no faster than a canoe going against fierce rapids.  At one point, I actually looked at the numbers on the side of the pool’s walls to confirm that I was going forward. Why wasn’t my body working right? When it came time to add the arms, my lower body and upper body wouldn’t cooperate with each other. It was complete discord. I was failing in the pool.

This is what I learned from this week’s failing moment. It was simple. It was profound. No matter how good we are at something, there is always another aspect of that something to learn. There is always another way to become the student, yet again, and learn about learning.

I watched as my lower body told my upper body to take a hike. I watched myself struggle. Mary Jane Onnen in the next lane over watched me struggle, too. It was the perfect lesson, returning me to a state of gratitude, and returning me to that group of ENG 102 papers later that evening with a lot more understanding and humility.

 

Professional Development and Reflection

     I have always been a reflective learner and thinker.  When I began teaching, I had a long drive to and from work, and I used that 45 minutes to think on the day and its lessons–my lessons–and how students had learned or become engaged.  So when reflecting became a mandatory part of our teacher portfolio each year, I thought No problem.  This is amazing.  And did I ever reflect.  I liked knowing that the person who evaluated me was getting to see such a valuable piece of teaching that was beyond the reach of a classroom observation.  And I’ll just say right now, this is one reason why [NERD ALERT] I like writing my IDP.  I want my colleagues and evaluators to know more about my teaching.  Reflection is a critical part of teaching that takes place all behind the scenes.
   
     And this takes me to professional development.  I’ve always liked professional development, including the time we played with marbles or had to put on skits and even the time I had one of my most embarrassing moments with all the English teachers in the district present.  Nope, not getting that one out of me.  But the key to professional development, for me anyway, is having time to process all the learning, to really anchor it in with my current knowledge and understanding.  I’m sorry to say I haven’t always had that time.  I’m lucky to have been able to work in two districts that so value professional development and really lucky that the second one allows me more time to do the reflecting.
   
     So when I attended Mary and Jennifer’s LearnShop on Friday–Developmental Education: Teaching Learning Strategies and Critical Thinking–I was happy to get time to think and reflect during the time there, on the drive home, and over the course of the weekend.  I already applied what I learned to one of my courses.  As my friend Alisa Cooper said, “Learning is my passion…[and]…I want to learn new things.”  I will continue to take advantage of as much professional development as I can and, if able, share it with people who want to hear about it.