Category Archives: Write6x6

Get to Know What You Don’t Know

Back when I taught computer graphics and web design courses, I would introduce my students to this concept by drawing quadrants on the whiteboard during the second week of class:

4 Quadrants: Unconscious Incompetent, Unconscious Competent, Conscious Incompetent, Conscious Competent

I was trying to introduce them to the idea that sometimes you aren’t aware when you don’t know something. And that in class they should work to become aware of what they don’t know (conscious of incompetence), and then practice until they became skilled at something previously unknown (conscious & competent).

One student’s explanation of unconscious incompetence: “When you didn’t even know something was a thing.”

When I am in a situation I find difficult, if I’m honest, there is usually something I don’t know, and it’s impacting my ability to skillfully handle the difficulty. I find it useful to try and identify what I’m unconscious of and see if it’s a skill I need to build. I’ve started thinking of the quadrants as a model of learning progression, starting with ignorance and ending with the mastery of a skill:

  1. Unconscious Incompetence: You are unaware of the skill and your lack of proficiency
  2. Conscious Incompetence: You are aware of the skill and your lack of proficiency
  3. Consciously Competent: You are able to use that skill, but only with effort
  4. Unconsciously Competent: Performing the skill becomes automatic

Learning model illustration by Matt Kissick

If I can become aware of a skill that I lack, this model is the way out of a difficult situation, though often over time, since practice is usually required to become consciously competent. Still, it really helps in terms of moving forward. Maybe you can use it, too.

 

The Lesser of Two Weevils

If you were forced to make a choice between two difficult situations, which would you choose? The lesser of two weevils, of course.

I don’t know about you guys, but I am faced with this type of decision nearly every day.  I could come up with a million examples.

For me, it always involves my ability to see into the crystal ball and guess the future outcome of a situation based on past errors in calculation. Generally it is impossible to avoid regrets, so you have to figure out which is less torturous to the most people involved.

Here is my formula for difficult situations.

  1. Consider my own sanity and wellbeing first and foremost. While this may appear selfish at face value, everyone else is ultimately affected if you become insane and unwell because of your decision.
  2. Consider others’ happiness and wellbeing. It is nice to see people smile and get their way. I have young children, I know this. But if there is a valuable lesson to be learned in the process, sometimes the bandaid will do more harm than good. Always consider the long term outcome.
  3. Consider kindness. If you are not kind in your delivery of your decision, regardless of the level of cruelty, it is your lack of kindness that will come back to bite you in the end. Always deliver gently.
  4. Consider who else is affected. If my family is affected in a negative way, it is a deal breaker. My family comes first.
  5. Consider the 4 agreements (Be impeccable with your word, Don’t take it personally, Don’t make assumptions, Always do your best). All communication should be routed through these four agreements. Everything that has ever gone wrong in my life has been a result of my choice to ignore one of these.

Every difficult situation should be handled differently based on the circumstances. There will never be a perfect formula. We learn from our past mistakes and make better decisions as we get older and wiser.  But we can still make bad decisions even if we are old and wise!

Consider the formula, choose the lesser of two weevils, and take that giant leap of faith that you have made the best decision given the circumstances!

 

 

Cheers!

Where everybody knows your name
And they’re always glad you came . . .

[youtube https://www.youtube.com/watch?v=xYcX534JqG4&w=854&h=480]

That’s how I feel when I come to GCC every day.  I’ve been building relationships here since 2003, and I value them deeply.

I like feeling known.  I like feeling that I’m on a team with like-minded people.  I like to feel that we’re all solving problems on behalf of our students.

Anyone who knows me knows that I build relationships around food and exercise.  One of my mentors told me about the psychological impact of offering a snack.  She said that it hearkens back to stone-age times.  Offering something to your guest sends the signal that you have your own food; you won’t eat them.  Ha!

The biggest barrier to relationships for me is time.  If we stay busy being busy, we don’t have time to listen to each other.  I’m always looking for ways to add breathing space to my day so that I can connect with someone.  Exercising with colleagues allows me to do that.  Want to brainstorm?  Let’s take a walk!

Cheers!

 

Can we talk?

Does any phrase strike more fear in our hearts?  Our brains immediately go to the deepest, scariest places to imagine what terrible news or problem must be addressed.

Decades ago, I used to think that if I were only in the right job or the right relationship that there wouldn’t be any problems.  Time changes everything.

Now I know it’s not “if there’s a problem” but “when there’s a problem”, and I’ve tried to develop some tools.

This article from Harvard Business Review focuses on actions we can take to prepare for and engage in hard conversations.   From all of these, my strong suit is #2:  lead with bad news simply and clearly in the first sentence.  My experience has taught me that this helps scare away the monster thoughts that inevitably fill our minds.  My growth area is to find the best time and place for these conversations.  For example, I used to close my door, but I found that seems to scare people.  I used to make appointments, but the anticipation can leave a person too worried to process information clearly.   Now I try to be in person and immediate so that there are no lingering doubts about a situation.  Almost always I find that the person I’m talking with “knew” something was coming and is glad to have the open dialogue.  Notice that I said almost always?

My advice to others is to find a strategy that fits your personal style and allows you to feel that you are being your most authentic self.

Of course, before doing anything, be sure that it’s really your problem to solve.  Remember the monkeys!

 

 

To dream the impossible dream

My dream is to have flexibility with my nemesis, time.  I want to continue to learn more about technology and scheduling options so that I can support learning 24/7 for my students and myself.  I don’t want to be locked into class periods and semesters.  I want my courses to be responsive enough to support continuous student growth.  Google docs is one of my  strategies now, but I’m looking for more ideas.  Until then, I’m dreaming the impossible dream.

[youtube https://www.youtube.com/watch?v=-Mfd4E7kpvc&w=854&h=480]

 

 

“Miss, did I do OK?”

“Miss, did I do OK?”

This my least favorite question, not because I don’t want to give feedback to my students, but because the question itself often reveals that the student has not yet connected with the purpose or the outcome of the work we’re doing.  I see this especially from my dev ed English and reading students.

My goal is to help students understand the assessment tools we use so that they can gauge their own success and understanding.  Without such independence, they won’t be able to increase their reading and writing proficiency to the level demanded by our college courses.

Two tools I use are the SPUNKI prompts and a self-assessment checklist.

The SPUNKI prompts are used to help students talk and write about what they read.

  • S I am surprised that . . .
  • P I’m puzzled by . . .
  • U I found it useful that . . .
  • N It was new learning for me to know . . .
  • K I already knew . . .
  • I It is interesting to know . . .

Source: On Course Workshop  accessed June, 2016

The self-assessment checklist below helps reading students see growth in their own use of our literacy tools.

My Reading Report

Comprehension Pre-test _____ Comprehension Post-test _____              Gain  _____

Vocabulary Pre-test _____ Vocabulary Post-test _____
Gain _____

My TP vocabulary book ________________________

Highest Newsela Lexile _____   Average Newsela Lexile _____

My Reminders for Active Reading
(20 minutes a day minimum)

Before:

  • Predict
  • Activate prior knowledge

During

  • Summarize
  • Make connections
  • Check for understanding
  • Take notes

After

  • Evaluate what I learned
  • Revisit my predictions

Once students complete the checklist, they can participate more fully in a conference with me about their own learning.  This discussion is a precursor to a final reflective essay focused on their mastery of the course competencies.

By the time they’re finished, I want them to be able to say “Miss, I did well, and here’s how I know that.”

 

Dream It, Do It!

I’ve never had a problem dreaming.  I’ve had a problem doing.  Somehow, in some ways, my dreams have gotten placed in between never, never land and the land down under.  Oh, mind you, my dreams have been big.  Larger than life itself, perhaps.  But dreams they’ve been.  I’ve managed to hold myself spellbound as I set about doing the things necessary to untangle my intricately spun web.  Things like holding my head high despite several tries and remembering to take deep breaths before attempting to accomplish the next unnecessary feat.   Dreaming I love and dare to do, it’s the undoing of the not doing that I have trouble with.  It’s hard to remember the very necessary lesson of not being too hard on oneself and to be aware of encouraging and inspiring moments that occur in some of the most simplest moments of our lives.  Moments when we’re not dreaming but fully awake.  I’ve had to learn to listen with my head and now always my ears.  To understand that others see ourselves differently than we think they do.  That’s when I know my dreams are being realized and I’m fully awake.  When I hear the words of encouragement spill forth from the mouths of more than one person throughout a given day.  It’s the small moments that help me realize that my dreamy state of mind can be achieved just a little bit, slowly one day at a time.  That’s when I know that I’m dreaming it and doing it.

 

Dreams of Improving Maricopa Teamwork

a team huddles for a sync-up

OK, they’re all standing, but you don’t have to. This is what a Sync-Up looks like.

When I first accepted my job as an Instructional Media Developer at GCC, I was coming from a web development environment that had embraced the idea of the Daily Stand-Up. Nothing did more to help me feel like I was part of something bigger than myself than those daily, lightning-fast meetings my team held to check in with one another. In my new role, I immediately missed this sense of working together toward a shared goal. I felt alone in a silo.

If I could bring anything from the outside world into the Maricopa Community Colleges, it would be a regular Sync-Up. (Literally standing up is difficult or impossible for some people, so I don’t want to call it a Stand-Up. And for some of our teams or committees, daily is too much.) But being truly accountable to and in sync with your coworkers is something I still miss from my last job.

So what is a Sync-Up? It’s a very short meeting, no more than 15 minutes. The people doing the work are the ones who speak, though interested parties might attend as observers. Each contributing person provides 3 pieces of information when it’s their turn to speak:

  1. What they’ve accomplished toward shared goals since the last Sync-Up
  2. What they commit to accomplishing between now and the next Sync-Up
  3. Any obstacles they foresee that could get in the way

When not speaking it’s everyone’s job to listen closely. Specifically, to listen for points of connection to your own work, and for areas where you may be able to help. If you can help remove someone else’s obstacle you let them know, and then you’ll both collaborate after the Sync-Up – you don’t derail the meeting discussing the solution while everyone waits.

This is not a status report. Each person considers the audience – the rest of their team – and makes sure they discuss accomplishments, plans, and obstacles in a way that is meaningful to their team. The purpose is to assure that each team member’s activity is aligned and progressing the team as a whole toward successful and timely completion of their goal. In my experience, it’s empowering to Sync-Up daily when a team is working together on a well-defined project. 

This is not a planning meeting where a team breaks down all the steps to complete a project. That type of planning meeting usually needs more than 15 minutes. But once you’ve laid out the tasks that need to be done to achieve a goal, regular Sync-Ups are magic for keeping your group energized and on task.

This is what regular Sync-Ups can accomplish (from Bill Hoberecht of Pinnacle Projects in his post The Daily Stand-Up Meeting – A Core Practice for Self-Organizing Teams):

  • An explicit reinforcement of the commitment by each team member to accomplish a goal
  • A means of dynamically adjusting the work by each team member to accomplish the goal
  • A daily synchronization between team members, informing team mates of work activities, progress and issues
  • A method of cross-checking progress with team mates
  • An accountability mechanism that has each team member accountable to other team members for their responsibilities
  • A visible demonstration of the ability of the team to self-manage their project responsibilities

The main benefit I experienced from the Sync-Up meeting style was confidence. I was confident I knew what was going on with my team and our shared goals. I was certain what I should be doing next. I knew who could and would help me out of a jam. I knew how my efforts fit into the whole. I was positive my workgroup would succeed, and I usually knew exactly when we’d achieve our goal. I knew my work was valued. I knew what my teammates needed and how I could help. 

I miss feeling this way every week and hope to find ways of recapturing this sense of shared purpose within my GCC community of collaborators. 

 

Utopian Dreams

A perfect world.

Where everyone is happy, everyone gets along, laughter and smiles abound. Wine and chocolate everywhere.

Alarm clock blares.

Reality check. Life is not and will not ever be perfect. We will get sick or injured, family and friends will come and go, we will run out of money, we will see many failures.  And that is okay! So how do we make our lives most effective and efficient despite all of the distractions and barriers to success? How do we achieve the elusive work-life balance that everyone craves?

A long time ago in a professional development workshop, the presenter started with “fill in the blanks…I will be happy when ___________.” So everyone shouted things like degrees, houses, cars, kids, vacations, etc. But those were the wrong answers.

“I am happy now. ” That is the correct answer.

If your happiness is placed somewhere off in the far distant future, then you will never be happy, because you won’t reach it in a single day or week, and once you reach your goal, you will set another distant goal that will send you off into even more discontentedness.

So, if you have a special dream, smile and be excited for the process that will take you there. Be happy now, in your imperfect world, find the joy in little things, and learn to laugh at the obstacles, breathe, expect failure, laugh at that too, and when your dream does come true, you will have learned happiness in the process, intensifying the ecstasy.

I had a dream that this post would be a lot longer and more detailed, filled with inspiration for all. But seriously, who has time for that?!

 

Steal Like An Artist

 

I don’t know how I ended up with this idea, but I love it. Thinking about dreams for improving my job led me to one of my favorite authors, Austin Kleon. I found one of his books years ago while browsing at Urban Outfitters and I’ve been a fan ever since. He writes about work and the creative process in a fun, meaningful way.

  • He writes short chapters.
  • He draws simple illustrations that make sense.
  • His books are fun to read and teach life-changing ideas at the same time.
  • He writes in lists and bullet points.
  • I love reading his stuff.

I flipped through his book, Steal Like an Artist to find inspiration for this post. So now, I’m stealing from page 108 with the following idea: Write Fan Letters. Here is a loose quote, “If you truly love somebody’s work, write them a public fan letter. Write a blog post about someone’s work that you admire and link to their site. Write something and dedicate it to your hero.”

  • Who better to write about than the author of this idea?
  • Austin Kleon, this post is dedicated to you.

Check out his website:

http://austinkleon.com

Watch a video:

Read his books:

steal like an artist Show Your Work

 

  • Whose work do you admire?
  • Write them a fan letter.